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Reviews (386)
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68 - 73 of 386 reviews
Reviewed 18 May 2017 via mobile

We paid $70 to stay there but i think the fair price for this is more like $40
Right at the front lobby carpets were super dirty with stains...i almost turned around but hotel was already paid for.. carpets in the stairs very used room was ok at least carpet was cleaner and newer that is why i did not leave 1 star. Still you hear doors opening and closing...i would not stay again there!!!

Stayed: May 2017, travelled as a couple
Thank milly591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 May 2017

The overall room was good but could have been cleaner. I found an old plastic spoon under the bed. The bathroom was clean. Breakfast was not amazing but all I really needed was oatmeal, waffles, cereal, tea, and coffee which they definitely had.

  • Stayed: May 2017, travelled on business
    • Value
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Review collected in partnership with Super 8
Thank P8334BEchristineg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017

The reservations were swift and the desk agent friendly, yet he never got off the phone from his ongoing conversation with a friend, which seemed unprofessional.

The rooms are smaller in size than average but ours was clean. They don't provide extra blankets which made it hard to sleep being cold.

This hotel needs to check & replace their matresses in their rooms. Ours were awfully worn out and my back was badly aching in the morning. This was a 2-day event trip to West Springfield, Mass, and we had intended to stay at this motel for 2 days but had to check out as a result of these problems.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Super 8
Thank B7375EHstevenr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

The woman working was terribly rude. When asked if I could switch rooms she denied the request. She said because it was booked online (through whyndam hotel group's website) it couldn't be changed. She became flustered, rolled her eyes and walked away. She was extremely rude, unprofessional and unhelpful. She didn't even know Super 8 was owned by Whyndam Hotel Group.
The lobby was musty and smelt of smoke. The room appeared clean but the comforter had multiple cigarette burns. The mirror near the sink was corroded. The entire experience was NOT pleasant.

  • Stayed: April 2017, travelled solo
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with Super 8
Thank T5300CLjenniferp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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