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All reviews cape cod free shuttle shuttle service great hotel king suite complimentary breakfast newer hotel oatmeal outdoor pool the breakfast area the hotel is clean fresh fruit hyannis area off season front desk staff fitness center main street
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Reviewed 2 August 2017

Hampton Inn has always been our favorite Hotel chain to stay at whenever we travel. This particular location is precisely the reason why we love Hampton Inn so much. The staff, particularly Michelle, at the front desk, were incredibly helpful, accommodating and went out of their way to make sure my family had a wonderful stay.

The staff in the dining area was also outstanding, always making sure tables were clean and children were being entertained. While dining for breakfast every morning on a wide variety of hot and cold breakfast items, there was always staff around to make sure food was re-stocked and people were being assisted. The breakfast itself was great, and there was always a selection of eggs and meat (sausage, bacon, etc) and other hot dishes, in addition to cereal, fresh waffles, yogurt, breads and bagels, oatmeal, and more!

The room we stayed in was spacious and always meticulously cleaned and orderly. The housekeeping staff was exceptional and our towels were always replaced and carpets vacuumed daily.

We also made use of the indoor pool (there is also an outdoor one) and hot tub and the kids had a blast on the one rainy day we experienced at the Cape.\

The location of the Inn was also perfect, just a few miles away from our favorite beach (Seagull Beach) and close to Hyannis and Barnstable.

Thanks to the staff at this location, we had a wonderful family vacation and even managed to extend our trip by one day without having to relocate to another room. Kudos to Hampton Inn West Yarmouth for running an outstanding operation!

Room Tip: Ask for a larger two bedroom room if available!
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
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1  Thank MonyM78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnCapeCod, General Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this reviewResponded 14 August 2017

Thank you so much for taking the time out of your day to share your experience with the TripAdvisor Community.

We are delighted to see that you were so happy during your recent visit with us! I will be sure to share your wonderful comments with Michelle, our breakfast team and our housekeeping team who will be delighted to see such wonderful feedback!

Making you happy makes us happy! We look forward to making you happy, again, during your next visit!

Yours in Hospitality,
Brenna
brenna@hamptoninncapecod.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

Just arrived home from a week long trip to the Cape. Had a wonderful time! Hampton Inn was clean, staff was friendly and continental breakfast was just right to start the day. All day coffee in the lobby was a great for us coffee lovers.
Only change I would suggest would be to vacuum the room daily when cleaning.
Complimentary van transportation is a plus and drivers are so friendly.
I would definitely recommend this hotel. Thank you!

  • Stayed: July 2017, travelled with family
    • Sleep Quality
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Thank lmjreimann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnCapeCod, General Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this reviewResponded 3 August 2017

lmjreimann,

Thank you for taking the time to share your experience on TripAdvisor! We are delighted to see that you had a wonderful time during your visit!! I will speak with our Housekeeping department regarding the vacuuming. I am sorry if this had a negative impact on your stay.

We look forward to seeing you again soon!

Sincerely,
Brenna
brenna@hamptoninncapecod.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

Very comfortable rooms. I booked a 2 bed room for my family. Rooms were clean. Very friendly staff. Complimentary breakfast was a plus. Nice pools. Plenty of lighted parking. Checkin and checkout was a breeze. As a Hilton honor member I got free wifi access too. They also have complimentary shuttles, though i didn't use them. Will visit again.

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank shanmugarajp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa H, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this reviewResponded 10 August 2017

Dear shanmigarajp2017,

Thank you for taking the time to review our hotel after your recent stay with us. We appreciate and value your feedback as we use these responses to ensure we are providing our guests with the level of service and accommodations we strive for. We are so pleased to hear you enjoyed your overall stay with us and to hear such positive feedback about our rooms, staff and hotel. We will be sure to share your positive feedback with our staff to help motivate them to continue to strive for excellence. We hope we have the opportunity to host you as a guest again, should you be in our area. We look forward to seeing you soon!

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Reviewed 28 July 2017

The accommodations were excellent - best value on the Cape as far as I'm concerned and the staff could not have been more helpful or friendly. We would not hesitate to stay here on my next trip to Cape Cod and we strongly recommend it!

  • Stayed: July 2017, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank MrBoston2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa H, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this reviewResponded 10 August 2017

Dear MrBoston2016,

Thank you for taking the time to let our Trip Advisor community know how we are doing! I am very pleased to see that you were happy about the value you received and our friendly and helpful staff. Thank you again for your time, and I look forward to seeing you soon!

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Reviewed 27 July 2017

Very nice hotel, quiet, clean and the complimentary food was more than expected. Beds were hard though Staff was real friendly and helpful! In a great location, close enough to get to events but far enough to not be in the heart of things.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 992DebbieB992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa H, Front Office Manager at Hampton Inn and Suites Cape Cod - West Yarmouth, responded to this reviewResponded 10 August 2017

Dear 992DebbieB992,

Thank you for taking the time to review your recent stay here with us at the Hampton Inn and Suites Cape Cod. I am very pleased to see that you enjoyed your time here with us. It is always great to hear that our guests enjoy the complimentary appetizers and cookies we provide at night. Thank you again for your time, and I look forward to your next stay with us!

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