Some rooms were rented by the hour. Not clean! Could smell marijuana through the halls. Rooms were dirty. Not enough towels for guests. More
- Free Wifi
- Free Parking
Some rooms were rented by the hour. Not clean! Could smell marijuana through the halls. Rooms were dirty. Not enough towels for guests. MoreShow less
Thank you for sharing your experience, and we are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we would like for our valued guests to have. We wish you would have informed the front desk staff regarding this matter, so we can transfer you in a room that suits your comfort. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
The hotel is conveniently located, and the Battle Creek train station is within walking distance. I very much enjoyed the warm, fresh-baked cookies in the afternoon. The front desk staff is very helpful and willing to help you with any questions or concerns you have. Having a TV channel fixed on Fox and making hotel guests watch/listen to Fox & Friends every morning at breakfast can be an alienating experience because not all of the guests share the same political views as this morning news/talk program.
Dear Lucy R,
Thank you for taking the time to tell us how our staff efforts to provide a comfortable and convenient experience have been successful. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We're glad you had a great time with us and we look forward to serving you again.
Nice location. Friendly staff. Comfortable bed and pillows. Breakfast was okay. Waffle machine, good coffee, dry cereal, preformed eggs and hot sausage. Did not use pool but it looked clean. Our room was clean with a couple of dings in the furniture but otherwise okay. Bathroom is very small with the sink out in the main room. Discovered a leak in the sink as we were leaving and told front desk about it. It was very quiet for a Friday night which was also very nice.
Thank you so much for choosing of Baymont Inn & Suites Battle Creek Downtown Hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart.