Not to happy with the front desk service. Both afternoon and daytime ladies were very rude!!! Had a problem with our room on the second night and they did not work with us, so we had to pack all our stuff and move to a different room on the second floor. Which I had a hard time doing stairs. That's why I asked for first floor room!!! Make sure you check yr reservations before you leave the frint desk. This place NEEDS a elevator!!! RUDE FRONT DESK!!!!!!!!
The hotel is under new ownership. They no longer give coupons for the restaurant. We went to the restaurant on Friday afternoon and decided to get the "special" which was a burger. How can you screw up a burger?? Well you can! They were so salty they weren't edible. We were the only ones in the restaurant and it took 30 minutes to get our food which was cold when it finally arrived and then not edible. The waitress took off 10% but the bill was $70 and I gave the waitress a tip even though I shouldn't have even paid for the meal! 3 Burgers and some chicken wings. Awful. Then - nothing in the morning. Nothing! Not even flavored creamer. So I guess if you've got a beach and tiki bar, that's all you need. Last time I went the restaurant was closed. Not going again. Been going there since the 90's. Bummer.
booked and paid for single King bed beach side room was put in street side room with 2 queen beds, got to love that train at 2 am blowing the horn. Hotel was not over booked on this trip 2 other coworkers also booked beach side rooms and was placed street side.
It is recently come under new ownership, I've been staying here a couple of times per year for many years and work has been done on the place and it's been improving.
Check-in is late 4:30 and they have a new menu as of Nov. 1, 2022. I haven't seen yet. The food is good but expensive so I hope they are lowering the prices as they told me they were going to do.
It's nice to have a bar and restaurant on the premises so you don't have to leave the hotel to eat.
The rest of the amenities are listed by the hotel, I do recommend Tawas Bay Beach Resort.
We stayed the last week in July with 3 other couples.
The hotel had some staff shortages but got us checked in and in our rooms.
Our rooms were nice, kind of like a basic older Hampton. Beds, pillows and blankets were clean and comfortable. We had a small fridge. No microwave, there's a microwave and toaster down in the lobby. We got a room on the first floor because they do not have elevators. There are two floors.
There is no free breakfast but they do have coffee in the lobby. I like strong coffee and it was pretty weak by my standards. Same with the restaurant. We went to the restaurant once for breakfast and it was good but a little pricey for a basic breakfast at about 12 to 15 for most breakfasts. My wife ordered a breakfast bowl special that said it had a "side" of sausage gravy. It came smothered in gravy and they didn't do anything about it so that was disappointing.
We had between a $25 and $35 drink credit at "Bikini's", the beach grill and bar. We stopped in there every day and used our credit - use it or lose it! Try the top-shelf Long Island Ice Tea or their RumRunners. Top shelf gets pricy, but they were good. We had food there too which was good.
They rake the beach every day and the beach is great! It stays shallow for quite a ways out so even though it's Lake Huron (Tawas Bay), it's not freezing. I liked it. They have beach chairs or you can put your own on the grass. There's a hut that rents paddle boards and wave runners. Very nice.
They also have an indoor pool and hot tub that was excellent. Clean and well kept.
The hotel is very kid friendly so it is not a adult-only getaway. We brought bikes because there are nice trails in the area. Also good golfing.
The only reason they didn't get a 5 star from me is that the hotel is a beach hotel not a beach resort. They have some resort features but the rooms are not resort level. To me, a resort has a next level of accommodation.
We would return.
