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Reviews (561)
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All reviewswet roomnational holidaysevening mealbar areaone night staybirmingham airportflat screen tvbuffet stylewould stay againsauna and steam roomexcellent value for moneycomfy bedtea and coffee making facilitiestrouser pressgood nights sleepdouble roomdining room
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Reviewed 29 March 2016

Just returned from a 3 night stay at the Quality Hotel with National Holidays.
Room was very comfortable (room 38, on ground floor).
Pleasant staff & nice well cooked choice of food.
Hotel is on the outskirts of Coventry, so unless you have a car or are with a coach tour, then it is a little difficult to get around.

2nd stay at this hotel, nice hotel & good value for money.
Thank you.

Room Tip: Rooms at the back of hotel are quiet, no lifet so if have mobility problems, request a room on the ground floor.
  • Stayed: March 2016, travelled with family
    • Service
2  Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventryquality, Director of Sales at Quality Hotel Coventry, responded to this reviewResponded 20 April 2016

Hello

Thank you so much for your review; glad you enjoyed your stay and that the team here at the Quality Hotel Coventry did their upmost to make you welcome. Delighted also that you enjoyed our varied Menu.

Should you wish to return here at any time please book with us direct to receive a 10% discount!!! Corporate rates are also available!!! Call me at your convenience to discuss these offers in more detail!

Yours sincerely

Diane Minnis
Sales Manager

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Reviewed 26 March 2016

Stayed here for one night with national holidays,pleasant staff,good food very nice rooms.Think they've only just started catering for coaches ,but would definitely stay here again.Seems either newly built or had a extension butreally nice rooms good shower,kettle tv.

  • Stayed: December 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventryquality, Director of Sales at Quality Hotel Coventry, responded to this reviewResponded 20 April 2016

Good Morning

Delighted to read such a fabulous review; the team here at the Quality Hotel Coventry always appreciated such kind comments.

Should you wish to return here at any time please book with us direct to receive a 10% discount!!! Corporate rates are also available!!! Call me at your convenience to discuss these offers in more detail!

Kindest regards

Diane Minnis
Sales Manager

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Reviewed 23 March 2016

arrived late, had booked a double but given a twin, hotel was full so no alternative available sadly, late night guests arriving and shouting in the corridor at 2.00am, made for a broken nights sleep, not the hotels fault I know. No one on reception on checking out in the morning

  • Stayed: March 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank robv12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventryquality, Director of Sales at Quality Hotel Coventry, responded to this reviewResponded 19 April 2016

Good Afternoon

Your comments are noted.

As you mention, people unfortunately cause problems for others in all walks of life. Reception is manned 24 hours a day - alternatively one could dial '0' at all times for assistance.

Yours sincerely

Diane Minnis
Sales Manager

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Reviewed 21 March 2016

My husband and I were on a two day coach break to go to the Cheltenham Horse Racing Festival, which included one night in this hotel. Check in was really good, as they had our details prior to our arrival and had our room keys ready. All staff were pleasant and friendly. Room was basic, but clean with a decent sized TV and tea and coffee facilities. The bathroom looked like it had just had a make over and was very nice, but just hair/shower gel in dispensers, so ladies you might want to take your own shampoo etc.
We had an evening meal as part of the package and breakfast the next day - both were fine, but limited choice. Ideal hotel for a one night stay.

Room Tip: Our room was opposite the staircase on our floor, so a bit of noise with passing 'traffic' but nothing that disturbed us.
  • Stayed: March 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Hunnyjuly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventryquality, Director of Sales at Quality Hotel Coventry, responded to this reviewResponded 20 April 2016

Hello

Thank you so much for taking the time to post such a great review; the whole team are delighted that you enjoyed your recent stay here at the Quality Hotel Coventry. welcome.

Should you need accommodation in Coventry at any time please book direct to receive a 10% discount!!! Corporate rates are also available!!! Call me at your convenience to discuss these offers in more detail!

Warm regards
Diane Minnis
Sales Manager

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Reviewed 17 March 2016

Stayed one night whilst attending Crufts. Hotel is easy to find and ideally suited for the NEC. All staff were very pleasant and efficient. Our room was 29, facing the car park and road but not overly noisy. Bathroom was clean and shower worked with good pressure and hot enough water. The pillows were very old and lumpy, and the bed was absolutely dreadful. Absolutely no substance to the mattress at all which has a definite roll away from the window, I still have a cricked neck / back a week later.

Room Tip: Not 29 unless they have changed the bed and pillows
  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank blowin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventryquality, Director of Sales at Quality Hotel Coventry, responded to this reviewResponded 19 April 2016

Good Afternoon

Thank you so much for your review; as you mention the Quality Hotel Coventry is ideally located for the NEC, is peaceful and the extensive free secure car park is easily accessible. Your further comments have been noted.

Should you wish to return here at any time please book with us direct to receive a 10% discount!!! Corporate rates are also available!!! Call me at your convenience to discuss these offers in more detail!

Kind regards

Diane Minnis
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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