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“Great Management”

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Comfort Inn Livonia
Ranked #8 of 16 Hotels in Livonia
Reviewed 28 August 2017

Well I would want to give credit to the hotel management on following up on the feedback they received in a very professional way.
They value the customer relations than anything which really impressed me.

The hotel is getting older and i m sure the management should be looking at renovations to stand competitive.

The complimentary breakfast was really good by standards and when i asked for some items on request the staff on duty was really happy and ready to help with the asking. I was impressed once again.

I did like the in house Jacuzzi jet steam bath and was in great condition.

Please continue to do the good customer service.

  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank mickey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 178 reviews

Reviewed 20 August 2017

Third time staying here over the years, and has definitely gone downhill. Check in was fine, friendly desk clerks. Assigned room was musty and stale when you first entered. Unfortunately smokers area right at the entrance of hotel so air conditioner drew the smoke in. Rug in room was dirty, hair bead, toenail and bobby pin found on the rug. Supposedly cleaned room everyday which I thought included vacuuming but apparently not. Same trash behind the door after staying five nights. One day came back to our room and found that it wasn't even made up. When asking the cleaning people to clean they told us they were done for the day! Really? What happened to customer service and all that. The hotel is conveniently located to many retail stores and easy access to highway. This is why I've used it in the past and booked it in August. Last time staying here.

  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank travel602017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

I love the comfort of the fantasy rooms. It has a convenent location to resturants, and intertainment. I recommend it to all my friends and family. So bring your family, bring your spouse, or just for business. Its an experience you'd never forget

Stayed: July 2017, travelled solo
1  Thank pussyliesious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

The rooms were comfortable. The beds were a bit on the soft side, for my taste, but there were plenty of outlets!
The staff put this experience over the top! My son left his class ring behind, which he realized an hour down the road.
He called straightaway. He spoke to Kim, who took the information. She called him back within five minutes.. with the ring! They will mail it to our home.
We are quite pleased to say the least!

Stayed: July 2017, travelled with family
Thank B A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

I stayed there everything was nice. The rooms were great. The manager rog was super nice! The front desk lady Nicole was very helpful and Sherri's breakfast was delicious! Thanks for such a great stay on our vacation!

Stayed: June 2017, travelled with family
1  Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Livonia

Address: 29235 Buckingham Avenue, Livonia, MI 48154-4573
Phone Number:
Region: United States > Michigan > Livonia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Business Hotel in Livonia
Price Range: RM310 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Livonia 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The Comfort Inn hotel in Livonia is at the crossroads of southeast Michigan, just off Interstate 96 and Middlebelt Road. Downtown Detroit, Detroit Metropolitan,Wayne County Airport, Ann Arbor and Oakland County are all easily accessible from this Livonia Michigan hotel. During your stay, explore the award-winning cultural attractions of the Henry Ford Museum, the Detroit Institute of Arts and the Fox Theatre. Enjoy world-class shopping and dining at Twelve Mile Crossing at Fountain Walk in Novi, Fairland Town Center and Laurel Park Place mall. Sports enthusiasts can catch one of Detroit's fine professional sports teams in action at The Palace at Auburn Hills (Detroit Postons), Joe Louis Arena (Detroit Redwings), Comerica Park (Detroit Tigers) and Ford Field (Detroit Lions). Our peaceful suburban location is freeway close, but nestled in a quiet residential enclave, perfect when visiting friends and family or relaxing after a long productive day. Our hotel is just minutes away from fine dining, shopping, parks and world famous cultural attractions. An unforgettable destination for both leisure and business travel, come and discover the Comfort Inn Livonia. ... more   less 
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Also Known As:
Comfort Inn Livonia Hotel Livonia
Livonia Comfort Inn

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