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    Reviews (209)
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    All reviewsoverlooking the riverstar michelinthree starboutique hotelsee separate reviewmichelin restaurantnice balconyfamily ownedsmall villagebeautiful settingalsace regioncroissantsdegustation menulazy riverluxuryspamarco
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    12 - 17 of 209 reviews
    Reviewed 20 September 2017 via mobile

    We visited the Alsace region of France in August 2017.

    We regularly get massages so asked our hosts to recommend a place to get a massage.

    They recommended the spa at the Hôtel des Berges in Illhausern.

    The spa is modern, beautiful and well equipped.

    My husband and I had massages one after the other. The coed locker room was set up well with private toilets, showers, and dressing rooms.

    We like to visit different spas when we travel under the philosophy that all massages are good yet some are better than others. This experience was definitely better than others.

    The massage room was quite warm when I walked in. When I mentioned it to the therapist, the temperature was adjusted and cooled down quickly.

    The massage table was large and comfortable and had a hole to put your face in when lying face down.

    The therapist used techniques we had not experienced before which was fine. Both my husband felt relaxed and refreshed after our massages.

    Stayed: August 2017, travelled as a couple
    Thank bluebingo52
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 5 September 2017

    Maybe the nicest place I've ever stayed. Beautiful combo of modern buildings next to old, traditional structures. Fantastic pool/deck area. All along a lazy river. You can arrange to take your breakfast on a private punt boat manned by 2 punters. And not far from the wonderful town of Ribeauville.
    I can't say enough about the wonderful 3 Michelin Star restaurant. Beautiful rooms, tasty creative food, quick staff who silently make the whole production look like a choreographed stage show. Eat here, even if you don't stay here!

    • Stayed: August 2017, travelled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank TravelerPhiladelphia
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 31 August 2017

    fantastic service, good sized room however strange bed that did not stay during the night ( 2 separated beds made to one double..)
    Horrible hairdryer - be aware ladies - bring your own.
    Staff was outstanding and so was the coffee.

    Room Tip: room with view of the river
    • Stayed: August 2017, travelled as a couple
      • Value
      • Location
      • Service
    Thank Asakatrin
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 15 February 2017

    Molecular gastronomy is an exciting flashy and amazing concept: fun to eat, a vision for the eye and a delight on the palate. I applaud all those who revel in it and practice it. Over the past few years so many restaurants have gone the Degustation route it’s almost automatic to sit down and leave all the choices to the chef. It was our first reaction as well when we were handed the Hotel des Berges menu. There was a Degustation menu listed on the top of the second page of the menu and it was automatically going to be our first choice. But then, we looked further down the list of a la carte items and our mouths watered at the thought of salmon mousse, chicken consommé, roast sole, foie gras, veal sweetbreads, veal fillet, roast whole duck for two persons, etc. items so rarely seen on menus any more but every one an example of fine French tradition along with being the basis for every variety of cuisine to follow.
    It wasn’t hard to skip the Menu Degustation and choose the Chicken consommé in a bento box along with the tripe and foie salad. So few restaurants even offer a consommé which takes time and skill to produce and when done correctly is a delight. The Hotel des Berges’s offering of elevated the humble fowl to ethereal levels of delight when the accompanying consommé was enhanced with pure white medallions of placed chicken breast topped with a thin slice of black truffle. This is an example of true art in the kitchen.
    Being used to degustation portions we ordered the Roast Sole for two AND the filet mignon of veal and the noir of Ris de Veau. The wise Maitre d’ asked if we were hungry. We were, we skipped lunch in preparation for our dinner. He nodded and suggested he give the kitchen an order for a half portion of both veal dishes and if we were still hungry we could always have the other half. Can’t tell you how grateful we were for his suggestion. The sole was a magnificent beast fillets table side which gave us both two large fillets each with a lovely fish sauce and tiny poached mussels. By this time we were getting full but nothing was gong to deter us from the veal. Both the filet mignon and the sweetbreads were done perfectly with little fuss over accompaniments except for girolles with the filet. Now we were full. It was heartbreaking we had to abandon our dessert order but we just couldn’t manage it. We opted for coffees which came with petit fours which we took with us for later.
    The dining room was a smooth running operation of wait staff, most of whom seemed to know the other customers. We were impressed by all the dishes that passed us on the way to other tables and pledged we’d be back to try the Roast Duck for two which we saw carved at a nearby table. On our way back to our room we passed two other dining rooms which were all occupied. Kudos to a kitchen that can produce such quality food for so may covers.
    The wines we had with our meal were: a Riesling Mann Schlossberg Gd. Cru 2010 and a Pinot Noir Mure Clos Saint Landelin 2012.
    We stayed the night at the Hotel. Our room was the Perfecto. All rooms are named after cigars even though there’s a no smoking policy. The room was comfy and had a beautiful view over the river. The next mornings breakfast which we were barely hungry for was a delight. It wasn’t a cooked breakfast but neither was it a weedy Continental breakfast. There was: a tiny creme brûlée, fresh squeezed orange juice, the best cafe au lait, a quartet of homemade jams, an overflowing basket of baked goods still warm, a fresh fruit compote and a dish of house made charcuterie that included slices of ham, terrine, sausages and salamis. We were assured by the smiling wait staff that there was more of everything if we wanted.
    This is one of my very few five star rated restaurants. Just so you know I don’t give out stars randomly or just because I ate in a certain restaurant or stayed in a particular hotel. Each establishment has to earn their stars. The Hotel ds Berges certainly does that.

    Stayed: December 2016
    Thank DiningStar
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 8 December 2016 via mobile

    The Hotel Des Berges and Marco Baumann and family is a hotel clads of its own. We have stayed there few times and each time was special. All elements from the environment, the rooms, the atmosphere, the service and the utilities were enchanting - the best ! Bravo Marco !

    Stayed: April 2016, travelled with friends
    Thank Markel52
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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