Rented the deluxe spot #78 for 6 nights.. Perfect location in the park(bring bug spray or a thermacell though) quiet and hidden away, perfect for COVID.
Pool was very nice and comfortable, never approached the 25 person max.. Bathroom were clean, staff was friendly and nice, even delivered firewood and ice.. Close to everything you want on this side of Michigan. We will be back next time we are in the area..
Also fantastic wifi for people working from "home"
Hi there, thank you for your kind review! Our team is so happy to hear you enjoyed all of the wonderful amenities Oscoda / Tawas KOA Holiday has to offer. It is our goal to offer a convenient and comfortable camping experience. We can't wait to see you again in the future. Have a wonderful day!
It makes me very sad to write this because a few years ago I had a very pleasant stay here, however this time not so much. Now I am not sure if ownership has lost their way or if owners changed hands but the behavior of management/ownership that I experienced over this past 4th of July weekend cannot go unnoticed! It all started when they decided to ignore my sisters request to be next to the rest of the group mind you my sister is 6 months pregnant and they put her on the other side of the park. Now the site next to me was open at the time but they said it was requested as well, which upon asking the group next to us that turned out to be a lie! Now they did admit to making this mistake but would not do anything to accommodate and ultimately said you can leave or deal with your spot and shut the window in my sisters face displaying the maturity level of my 6 yr old nephew (this was one of the owners mind you). We were not the only group that had this issue either but it seemed because others were complaining as well. They also drove up on the golf carts and scolded us for being “to loud” right when the clock stuck 11:01 now keep in mind we’re are adults with children in our group so it’s not like we were running some frat party, most of us were so tired from the sun you could pry hear the mice crawling around which is why it was so comical they wanted to harass us so much! There was one gentleman by the name of Rick who was very nice and even gave us some pointers on where to go in town for good beach front (good job Rick)! My favorite line of the weekend was “don’t report me to the health department” for us having 11 ppl across 4 sites which is well within their own rules! This is not about the mistakes that were made for I know mistakes happen. But how they were handled is what is so appalling to me. They won’t get by much longer charging premium price for penny customer service. I am by no means a “Karen “ but this experience was too ridiculous not to share!
Hi Stuart, as I mentioned in Hannah's reply, your group reserved at different times, some by phone, some online. When the group as a whole does not mention one name, you will be split into the groups of the name you mention at the time of your reservation. Your sisters request was not "ignored". Not once did Heidi mention to be near you in her online reservation. She asked for Paul Coulter who never reserved with us (perhaps it was his wife's name on the reservation, but when Michelle reserved online there was no mention of a group at all). Since we cannot know the names of all of your friends and family members and who might be together, it is impossible for us to organize you as a group with out knowing ALL of the information. One of your group members apologized to us for your sisters behavior, and the window was closed due to her aggressive behavior toward us. There was nothing we could say that would help to turn the situation around and she was one comment away from being kicked out of the park. I'm sorry your time here with us was not what it was a few years ago, we are the same owners with the same rules we established in 2007 with the exception of additional precautions we have to take due to covid, and in the midst of trying to get through these uncertain times there are groups like yours that will never understand what that might be like. We wish you the best of camping adventures at parks that might be better suited to your needs.
We love this KOA! Super friendly staff! They are so awesome! Lots of stuff to do for kids of all ages. We go there twice a year with our 4kids ranging in age from 1yr to 15yrs old and there’s plenty to do for all! Very clean and sites are very spacious!
Despite timely cancellation in accordance with the KOA cancellation policies, due to the detectable illness of our child, the full amount was deducted as a cancellation fee with the vague justification it is a holiday weekend. This has not been noted in writing on my written booking confirmation or anywhere else. To withhold the full amount, although they could re-rent the place (fully booked holiday weekend ?!) that is absolutely dubious and is not a good reputation for a so-called family campground. This can not be recommended.
Thank you owners and staff for a great time and wonderful experience! We rented 3 deluxe cabins for our children and grandchildren and it was like home away from home. Very clean and accommodating! Activites to keep the grandchildren busy! Canoeing lighthouses, small town shopping all close by. It was perfect! Making memories with our family is priceless! Thanks again!
We are so glad that your children and grandchildren could join you for a camping trip at our KOA this summer! We love providing our guests with a "home away from home" feeling with the help of our friendly team, many fun-filled activities during the peak camping season, and numerous amenities like our Jumping Pillow for kids and the Bark Park for the pups to enjoy.
We delighted to hear that your family was able to make so many great memories during your visit, and we hope to welcome everyone back for another stay with us at Oscoda / Tawas KOA Holiday in the future!
