This appeared to be an old fashioned deli where you put in your request at the counter to the person who then makes the sandwich. I asked for a reuben and was asked what kind of bread. This seemed odd since they are known as a rye bread sandwich. I also specified thousand island dressing. After a long delay, the sandwich I received was on white bread. I accepted it anyway and was further disappointed that the sauerkraut was very mild to tasteless and the dressing was about as thick as a piece of paper.