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Red Roof Inn Detroit St Clair Shores
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Reviews (179)
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All reviewsfront deskroom was cleanwonderful customer servicesuperior king roomfeel right at homewifi workssafe areakeep up the good workinteresting charactersbehind the countera great stayplace to stayclean placerestaurants and shoppingwe've stayedclair shoresfishing trip
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7 - 12 of 179 reviews
Reviewed 26 August 2017 via mobile

Stayed for night. Front desk staff are super friendly. Rooms are clean.

Could use newer mattress (at least my room) and a coffee maker in the room.

Affordable price and good location to highway, stores and restaurants.

Stayed: August 2017, travelled with family
Thank starr60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this reviewResponded 27 August 2017

Thanks for the feedback; I'll be sure to share your comments with our entire team.

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Reviewed 16 August 2017

We were looking for a place to stay for a few days while waiting to move into a new home and Maurice at the front desk was so inviting and took care of all the details
showed us a room that was also clean and inviting so we went ahead and booked the room he has the qualities to help the red roof chain be successful everyday.
If Your In the Area looking for a clean and reasonable Hotel this is it...

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank mobilebrakeexpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this reviewResponded 16 August 2017

Thanks so much for the stellar review of our hotel and service! We appreciate the great feedback and wish you the best of luck as you wait for your new home! Thanks for choosing our hotel for your lodging needs!

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Reviewed 15 August 2017

Booked this hotel online, and not sure what to expect with previous reviews. Upon arrival, the hotel is easy to find right off of the Interstate. The front dest Red Roof Inn Representative customer's service skills were astounding. Maurice does an awesome job ensuring that customers needs are attended too. The room was clean, and quiet! You can hear the interstate occasionally along with a barking dog, but overall I'd choose this hotel every time over more affluent ones in the area. The wifi works flawlessly, and the walls are thick, so I cannot hear my neighbors. I do the bed bug check in every hotel, and again this is a safe, clean hotel. Look no further and book your stay here.

Room Tip: The quiet side faces a cemetery.
  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank KurtW84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this reviewResponded 16 August 2017

Wow! Thanks for the great review of your recent stay with us! I'll be sure to share your comments with our entire team! All of us look forward to having you as our guest as your travels bring you back to the St. Clair Shores area!

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Reviewed 15 August 2017 via mobile

I arrived in Roseville for a place to stay looking for a new home.Maurice at the front desk is great. He helped me register for a room and also took the time to explain how room service works. Thank you so much for the great customer service I received.

Stayed: August 2017, travelled solo
Thank ffffbbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this reviewResponded 15 August 2017

Thanks for taking the time to review your recent stay and providing us with such great feedback!

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Reviewed 14 August 2017

We had a few minor problems with our room and Maurice was eager to correct the issues by getting us into a different room that had more features at the same price. He took care of us despite dealing with other customers and phone calls during a busy checkin time

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank tocortez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this reviewResponded 15 August 2017

Thanks for the feedback regarding your recent stay. I will be sure to share your comments with Maurice and the rest of the team! We look forward to having you as our guest when your travels bring you to the St. Clair Shores area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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