This place must be under new management. Our stay was comfortable and clean. The room looked good (possibly freshly remodeled?). The Crows Nest is part of The Bay Inn so we were offered the free breakfast and use of the Pool & Hot Tub next door. The bugs are Fish Fly’s and are common to Michigan. They are every where along the coast so you get used to dealing with them. All in all it was very clean, comfortable and nice. We enjoyed our stay.
I read the reviews. It’s not horrible. We stayed one night as we were passing through town. Covid -19 precautions were all in place. Not the most fancy but very clean. Staff was very nice. We were skeptical because of the bad reviews but it’s really not bad. Needs updating but I would take cleanliness over updates anyway.
First, I did not stay here. was booked for labor day weekend through a non-refundable site. In the meantime my dog was injured and we could not leave him. I tried to cancel through Booking.com, and they told me since it was non-refundable room, that the owner had to make an exception for me. I communicated with the owner and he granted me the refund to the tune of $200.
thanks for your feedback.we appreciate
Dingy, dirty feel to the room. Bugs on the door, windows and floor. Looked like pet pee stains on the carpet. The refrigerator freezer had no door, was filled with frost and offered no room for anything. Shelves were drooping. Lighting was bad too, the place felt creepy. Staff was rude. Owners also own the Bay Inn next door, so we moved out of this room and moved into the Bay Inn. Not great either, but clearly better than Crows Nest. Also overpriced based on chain hotels.
thanks for taking time
Bad,really bad.only hotel where the cockroaches are unionized.had bugs in february.no coffee maker.dog pooped out front and property values went up.employees not responsive when we reported ant problem.food bar was minimal.
We apologize for your experience and we thank you for your feedback. We have addressed the issue directly.
