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“Great Food”
Review of Benihana

Benihana
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Ranked #37 of 228 Restaurants in Bloomington
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 20 June 2017 via mobile

We had dinner here and everything was good. We had 3 different sushi rolls, a couple appetizers, and food from the grill (hibachi) and no complaints from anyone. The portions were good and we took advantage of happy hour prices so the prices were good too. Would definitely eat here again. We did sit outside in the patio area which is in the mall and so that was fun to people watch and look around so the setting is very nice as well.

Thank Jill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (132)
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10 - 14 of 133 reviews

Reviewed 17 June 2017

The food was very good, watching it cooked in front of you is always entertaining. The wait staff and chef were all extremely friendly and helpful.

1  Thank Terry_FtWorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017

Excellent chef, ate at the hibachi table. Met some great people while enjoying awesome scallops! Always entertaining. Fast to get us in, prices weren't bad.

Thank pvillejennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2017

My husband and I were hungry for sushi and thought, hey why not try Benihana. Walked up to the host stand where we were not greeted with any sort of pleasantry. What we got was "Do you have a reservation"? No, we did not. Looking around, it was somewhat empty at 7:30 on a Friday night. The guy at the host stand told us we'd have to wait about 10 minutes for a table for 2. No big deal, let's grab a drink at the bar. The bar, sigh. Filthy and empty. And, the bartender was about as uninterested in serving us as a bartender could get. We were the only ones sitting at the bar and getting a drink took until our little buzzer took to let us know we had a table.
Once our buzzer went off the host assistant (I'm assuming a manager was the guy that "greeted" us at the door) brought us, along with a bunch of others, to a hibachi table. What? I said to the girl, we asked for a table for two. She responded that we couldn't do that if we wanted a complete menu and that if we wanted we could eat at the bar. Ummmmm, nope, no way. Filthy and the customer service was aweful. We finished our drinks and left. No one bothered to stop or question why we were leaving. Apparently, they are Benihana at the Mall of America and don't need to care about customer service or satisfaction. Good bye Benihana, Mark and Julee will never be back.

    • Value
    • Service
    • Food
Thank julestrainsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 20 June 2017

on behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our Guest Relations team, please do so via: benihanalistens.smg.com/

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017

We chose Benihana from over 50 restaurants at the Mall. Always delicious and fun. We sat with a family who was celebrating a little boys birthday which was entertaining. Nothing better than hibachi chicken and shrimp

Thank Bike2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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