We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, great breakfast, beds too soft”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Chanhassen
Ranked #4 of 4 Hotels in Chanhassen
Reviewed 4 weeks ago

The hotel is nice although it is showing its age. The tile in my bathroom was loose and appeared to have been repaired recently., but not so well. The room was extremely hot, so had to turn on the ac to get it cooler even though it was negative digits outside. ( I was rpthere for a business meeting and each person mentioned how hot the rooms were)

The beds were extremely soft as many reviewers noted, so I did not have that good of sleep. I fund it hard to believe the mattresses were new.

The breakfast was well stocked and really good - better than most hotels complementary breakfasts.

Stayed: January 2018, travelled on business
Thank 2012dae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (114)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 114 reviews

Reviewed 29 October 2017

I stayed here for a week long training for work and was very happy with my hotel stay. Two staff members in particular, Olga and Rigo, went way above and beyond to help me when my car wouldn’t start. I was on a tight time schedule for work, and they made sure I was safely on my way, on time. The rest of the staff was very friendly and helpful as well.

Stayed: October 2017, travelled on business
Thank Nichole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy B, General Manager at Holiday Inn Express Chanhassen, responded to this reviewResponded 9 November 2017

YAY!!! I'm so glad that Olga and Rigo were able to help you in your time of need. These are the types of examples that I like to use for training my staff...Showing them how they can go above and beyond on a daily basis for our guests. That's great!! Thank you so much for sharing that with everyone. I hope that your training will bring you back here again sometime or that you will think of us the next time you are in the area. Until then, Safe Travels.
Amy Buskerud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

We had my daughter's wedding at the Arboretum this past weekend and our wedding block was at the Chanhassen Holiday Inn...this venue is AMAZING when dealing with a large group. We had over 55 rooms in our block, accommodating well over 150 people. We asked if we could use the conference room off the lobby for the weekend, in order for our guests to have a place to mingle when wedding activities were not going on. They accommodated us without question and were extremely helpful and flexible with our needs. Every single staff member...from Amy the manager, to the front desk staff, to the maintenance and cleaning personnel...was super friendly, helpful, and professional at all times. I would highly recommend this hotel for any type of event you have coming up...they exceeded our expectations and went above and beyond at all times!

Stayed: October 2017, travelled with family
Thank Barb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy B, General Manager at Holiday Inn Express Chanhassen, responded to this reviewResponded 9 November 2017

Awesome!! Thank you for taking the time to review your stay with us. We loved having your group here and we are so glad that everyone enjoyed their stay. Thank you so much for choosing our hotel to host your friends and family for the big event...We appreciate it!
Amy Buskerud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

They had major construction around the area which was a surprise. The people at the front desk greeted us warmly but were not from the area so didn't have much of a clue to recommend where to eat. The room we had clearly could use an update of a mattress and some tile grout. The room only had one blanket which we realized after we were ready for bed, since there was only one person at the desk we didn't feel inclined to get redressed and go down to get one. There were two different TV guides to channels offered which was very confusing until we had to reset everything.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MNTraveler365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy B, General Manager at Holiday Inn Express Chanhassen, responded to this reviewResponded 1 October 2017

Dear Guest, I am so sorry to hear that you did not enjoy your stay 100 percent. Yes, unfortunately there is construction in the lot next door but that will be dissipating soon. We do get a lot of good reviews on the mattresses, but I will have that particular mattress checked to be sure it is in good condition. Our mattresses were recently replaced and I know that everyone has their preference for how soft or hard they prefer it to be. Thank you for your feedback as it is very important to us. We appreciate it. Thank you for choosing to stay with us.
Amy Buskerud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

On a recent stay at this hotel with our group, we were so grateful for their kindness, flexibility & organization. I was particularly impressed with the staff welcome when each of our group members arrived -- and their all-around-readiness to go above and beyond with every request. Thank you, thank you! We thoroughly enjoyed our time at the Minnesota Landscape Arboretum and much of it is due to our fabulous stay at this hotel. We are very thankful that we chose to stay here.

Room Tip: The shuttle to the Minnesota Landscape Arboretum was a terrific option!
See more room tips
  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy B, General Manager at Holiday Inn Express Chanhassen, responded to this reviewResponded 1 October 2017

Awesome! Thank you so much for the wonderful review! Our friendly staff works hard to ensure that everyone has a great stay and I 'm so glad that your group had a great time here. Thank you for choosing to stay with us during your event...we appreciate it!
Amy Buskerud

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Chanhassen
4.3 km away
AmericInn Chanhassen
AmericInn Chanhassen
#2 of 4 in Chanhassen
211 reviews
4.1 km away
Country Inn & Suites by Radisson, Chanhassen, MN
2.8 km away
Oak Ridge Hotel and Conference Center
Show Prices
Show Prices
Show Prices
4.4 km away
Chanhassen Inn
Chanhassen Inn
#3 of 4 in Chanhassen
68 reviews
12.1 km away
Home2 Suites by Hilton Minneapolis-Eden Prairie
16.7 km away
AmericInn Lodge & Suites Waconia
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Chanhassen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Chanhassen

Address: 7855 Century Blvd, Chanhassen, MN 55317-8005
Phone Number:
Region: United States > Minnesota > Chanhassen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Chanhassen
Price Range: RM 343 - RM 597 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chanhassen 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Peaceful and convenient! The Holiday Inn Express Hotel & Suites Chanhassen is adjacent to the Chanhassen Wildlife Preserve and a variety of corporate complexes and attractions such as: Entegris Corporation, FSI International, Mammoth Inc., Life Time Fitness, Beckman Coulture, Parker Hannifin, Goodman Companies, Eaton, C.H. Robinson, Digital River, Datalink, Eckankar, ASI PLUS the Chanhassen Dinner Theatre, Minnesota Landscape Arboretum, Canterbury Race Track, Valleyfair, Renaissance Festival, Mystic Lake Casino, Lake Minnetonka, Lake Waconia and the Mall of America (MOA) Our hotel features a 90-foot indoor water slide, pool, Jacuzzi, local shuttle service within a 5 mile radius of the hotel from 6 PM - 10 PM daily, guest laundry facilities, business center, free high-speed Internet , a fitness center, and a meeting room. When traveling to the Southwest Minneapolis/St. Paul Metropolitan Area, stay in peace and comfort at the Holiday Inn Express Hotel & Suites in Chanhassen, Minnesota! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG and HotelQuickly so you can book your Holiday Inn Express Chanhassen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chanhassen Hotel Chanhassen
Holiday Inn Chanhassen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing