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Reviews (349)
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All reviewsfull kitchenbasketball courtfront deskapartment complexoutdoor poolseparate buildingsloft bedroomsofa bedconvenience storesitting areafree breakfastpark and flyenjoyed my stayshuttle servicetwin citiesgreat place to staybeds were comfortable
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Reviewed 8 August 2017 via mobile

We came up to Minneapolis to watch our son sing at the Twins game with the school Jazz choir and decided that we could make it a nice romantic trip for us. When looking at hotels, the one our son was staying at was very expensive. Being a bit frugal myself but wanting something nice for us to stay in, I was shocked when we could get a suite at Sonesta for just over half the cost of the hotel my son was staying at. Once we arrived, I was pleasantly shocked. I would stay here for a weekend or for a week! It felt like we had our own apartment... with a living area with fireplace and a full kitchen! We had an awesome hot breakfast with pancakes, scrambled eggs, bacon, and fresh fruit! Checkout was not until noon and we took advantage of that and just hung out at the suite. Very romantic place to stay and one of the most reasonable hotel rooms we could book, especially with a great AAA discount. If we come back to the twin cities, even if we bring the family, I know where we will be staying. I only wish there were more around the country, we would stay there every time we travel.

Stayed: August 2017, travelled as a couple
Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

GREAT Place to stay Room are nice and big, Staff i friendly Grounds are well kept and easy to get too. Our family had a GREAT time Staff at front desk was very helpful and friendly we would certainly come back for another stay. They were helpful and friendly to our children alo

  • Stayed: August 2017, travelled with family
    • Value
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Review collected in partnership with Sonesta
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin T, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this reviewResponded 9 August 2017

Hi Julie M!

Wow! What a great 5 star review! I am glad to see you enjoyed your stay in our large rooms! Look forward seeing you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

Stayed at the Sonesta for 3 weeks in the 2BR/2BA loft suite. Felt very large and like an apartment. Had most of what I needed to cook and nice to have a full size stove and refrigerator along with a dishwasher. Pool and laundry room were convenient, and occasionally we attended breakfast and the evening social. Beds are very comfortable and nice to have 3 TV's. Location was absolutely ideal for us, as quick access to 35E, and 494. Really enjoyed chatting with staff, they recognize that you are there for awhile and make you feel welcome.

Hope to be able to stay there again next summer!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Sonesta
Thank Minnes0taSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

Currently staying at sonesta. Check in was a mess. One room not ready until well after 5 pm check in was to be at 3. Had three rooms booked and we are all separated not as requested. Even called ahead of time. Front desk said they would call when room was ready. We finally called them after 10 pm. Room 1523 was dirty broken shelves in closet dirty dishes in dishwasher. Air vent was extremely dirty . Durning night pieces of fireplace fell off. Went to front desk and said someone would take care of it. Saturday morning still not fixed. Letter pushed in doors stating no housekeeping because of volume of guest. If you want clean towels you must go to front desk. Went to front desk. Only three towels left!! Expressed how dissatisfied we are and never once acknowledge me. Won't be using them again. Very clear they don't care and it shows. Breakfast is served and when it's gone it's gone. Would not refill even coffee or oj. Waitstaff was rude. Do your self a favor and go somewhere else!

Stayed: July 2017, travelled with family
Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

Check in was at 3. Didn't get in until after that. Had the wedding at 4:32. After the wedding we went back to the room. Pulled out the couch and didn't have any sheets or blankets for it. Nice set up on the rooms though. A lot of room.

Stayed: June 2017, travelled with family
Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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