We booked a Jacuzzi suite. We arrived early, and understandably our room was not ready yet. So we had lunch, did some gambling etc. At check in time (4 pm) our suite was still not ready. We were told that "just because check in time is 4 pm that doesn't necessarily mean that room will be ready for that time" What???
We waited another hour in the lobby, then wandered around some more- we provided our cell number and were told we would get a call when room ready, but we never got call and only found out our room was ready when we went to inquire for the 3rd time.
The suite itself was nice, just a shame we couldn't get in at check out, without apology.More
- Free Wifi
- Free Parking