I'm stayed 2 nights at this hotel with my business partner. Our room was at floor 4 that i think was smoking floor because there was a very bad smell of cigarette in the room and even in the corridor. It was better that the reservation asked us if we prefer to stay at smoking room or not, especially when i was travel with my partner we prefer nonsmoking room I ask for changing the room 3 times and also meet one of manager requested for change room next day I came reception ask for change room guy say I need to inform earlier it is one of my complains against this hotel.
When I spoke with reception guy that time one of foreign manager notice and immediately approach to me and strictly ask me about my changing room I really impressed about him because after 10 minute change my room on floor 9 ,
Hotel itself is new, rooms and furniture are also new. Hotel was clean but the bath room and toilet was not s much clean. the glass that we should put our tooth brush inside was not clean at all. Also there was tooth brush, Toothpaste, sanitary pqpad,... in the bath room . Mini bar was also complimentary as all other hotels but
they gave you two bottles of water as free every day.
breakfast was good and contains every thing you need.
the most advantage...I'm stayed 2 nights at this hotel with my business partner. Our room was at floor 4 that i think was smoking floor because there was a very bad smell of cigarette in the room and even in the corridor. It was better that the reservation asked us if we prefer to stay at smoking room or not, especially when i was travel with my partner we prefer nonsmoking room I ask for changing the room 3 times and also meet one of manager requested for change room next day I came reception ask for change room guy say I need to inform earlier it is one of my complains against this hotel.
When I spoke with reception guy that time one of foreign manager notice and immediately approach to me and strictly ask me about my changing room I really impressed about him because after 10 minute change my room on floor 9 ,
Hotel itself is new, rooms and furniture are also new. Hotel was clean but the bath room and toilet was not s much clean. the glass that we should put our tooth brush inside was not clean at all. Also there was tooth brush, Toothpaste, sanitary pqpad,... in the bath room . Mini bar was also complimentary as all other hotels but
they gave you two bottles of water as free every day.
breakfast was good and contains every thing you need.
the most advantage of this hotel was their staff. I'm talking about Assistant Manager Mr Yousuf who make our stay comfortable and room change arrange transport I really admire about him we just observe door area some time and some time reception and restarent you can see him every area really thanks Mr Yousuf wonderful and help so kind and help us in all kind.The breakfast lady was so polite.
location of hotel was good, so much close to center and shopping mall walking distance , but exactly in front of hotel there was a lots of restaurants. I recommend to go to floor 3, delicious food Once again thanks to Mr Yousuf for recommendations us floor 3 bar we never forgot you young man.
in case of returning to Malaysia i will chose light hotel more close to attractions and also more modern and new. But this time i went for business.
Best staff service.More
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