We just returned from 4 nights here. We're in our 50's and have rarely been treated as wonderfully as we were at Loews Minneapolis. Chase made sure all was perfect for us, Juao welcomed us and made sure we had all we needed at checkin. At our first meal, first night Janice treated us like a dear friend, coming back by our table repeatedly to chat for 30 seconds as she worked hard waitressing all her tables. At another meal, Will the beverage mgr was very warm and welcoming. And I think it was Dan(?) from Superior Wis who answered many of my late night questions. The bellmen/valets, the maids, every waiter, everyone we met greeted us warmly during our entire stay. This establishment has successfully instilled a very high level of customer service and it is wonderful.
The hotel itself is wonderful as well. Our room had a spectacular view of the city. While it was -12 to +8 the whole time we were there, but since you're right on the skyway system, who cares? You can walk from the target center to the convention center to theaters & USBank stadium all indoors! What a wonderful city and what a grand hotel experience.More
- Free Wifi
- Free Parking