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Hyatt Place Minneapolis/Downtown
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Reviews (821)
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All reviewsrooms are hugestreet levelthe breakfast areafree breakfasthot breakfastlight railgovernment plazaliving areabathroom doorwould stay here againvikings stadiumparking garageworkout roomyogurtper nightmini fridgeeasy access
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120 - 125 of 821 reviews
Reviewed 15 September 2017

The remodel done a couple of years ago really made this a very desirable place for us to stay. Plenty of room for us and kids if they tag along. Nice facilities and great breakfast. Plenty of open space for accommodating large or small groups for breakfast

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank chuck and patti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 September 2017

The room was big and looked comfortable. The air conditioner was the problem. Turned the a/c to cold when we got in the room. Went to bed that night with thermostat on 72. Woke up with it 73. Called twice to have a/c. First check, guy did something and said it was fixed. Waited an hour with thermostat starting at 73, it then went to 74. Called again for service while leaving for the football game. Upon our return, I was surprised to see a box fan in the room with the thermostat on 74. No explanation, no offer to move. Wouldn't have been too bad but I stayed at a Hyatt Regency in Virginia in August and the same thing went on with that a/c. Made me think that it's a site wide occurrence to keep the rooms on 72-73 to keep costs down and they only pretend to do something about it.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank kattybe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hyatt Place Minneapolis/Downtown, responded to this reviewResponded 11 November 2017

Katty,

I'm sorry for your issues with your A/C We definitely failed in fixing your unit and that is a huge priority for us to ensure we fix things the first time.

Sincerely:

Mike Severson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

The room was very large but also very stale and musty smelling. The pillows on the bed were very small. And although two per guest , they were inadequate
The toiletries in the bathroom were the poorest ever experienced and would resemble those you would expect in a Motel 6
NO SAFE IN ROOM!
Not acceptable for a Hyatt Hotel

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Joey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hyatt Place Minneapolis/Downtown, responded to this reviewResponded 11 November 2017

Joey,

I'm Sorry for the recent issues you encountered with us. We are constantly working to make sure our guests stay is problem free. Thank you for letting us know.

Sincerely:

Mike Severson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Front desk staff was nice. Restaurant staff was terrible. Inattentive and not helpful at all. Room was not good...bathroom door did not work well and the air conditioning did not function. We did not call for service as we got back late from the Vikings game and only then realized the air conditioning was broken

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hyatt Place Minneapolis/Downtown, responded to this reviewResponded 11 November 2017

Chris,

I'm sorry about the problems that occurred during your recent stay. I appreciate you letting us know as that helps us get better.

Sincerely:

Mike Severson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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