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All reviews front desk room was clean an older hotel club room parking ramp business trip within walking distance nicollet mall target center twins game would stay here again one night stay hotel bar this past weekend room key downtown area enjoyed my stay
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Reviewed 17 August 2018 via mobile

Check in on the ground floor was sound.

Had booked a bargain rate many months in advance.

The room, clean with a great bathroom (classic tiled with retro fittings). Good aircon. Direct TV and good wifi.

The breakfast on floor 7, from a menu during the week and buffet ( I believe) at the weekend. The gentleman server was friendly and attentive as was the larger than life restaurant manager with a very friendly and keen spirit made for a great breakfast room that otherwise is quiet late morning.. I hope she got her grapes in her bottle!!

The doorman actually did what they were paid to do (rather than ignoring guests, playing on smartphone à la CP Chicago)..a great thing to see.

A place to return to if needing to be in the business district and could show the CP Chicago (on Madison) how to do things right... Really pleased with my stay as a platinum

Oh..and the late check-out was very much appreciated.

Date of stay: August 2018
Trip type: Travelled with friends
1  Thank drdanielmacdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek M, General Manager at Crowne Plaza Northstar, responded to this reviewResponded 21 August 2018

Thank you so much for taking the time to give us a review. We certainly appreciate it, your business, and your kind words. We look forward to having you back as our guest soon. Warmest regards...

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Reviewed 9 August 2018

The location was great for the weekend to check out local attractions (bars, restaurants, breweries, stadiums). Ordered room service and that was great for dinner one night. The rooftop garden was also a great place to relax and "get away" in the big city! I imagine it would be great for events! Staff was also friendly and welcoming.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Marissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek M, General Manager at Crowne Plaza Northstar, responded to this reviewResponded 21 August 2018

Wow! Thank you for the wonderful review. We are fortunate to have a great location and a great team here at the Crowne Plaza Northstar. We certainly appreciate your business and kind words. You are correct, the Skygarden is unique to the cities and a gorgeous place to host events and receptions. We look forward to seeing you again soon. All the best

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Reviewed 8 August 2018

Great location, central to most attractions in the metro Minneapolis area - allows for walking to be the main mode of transportation rather than Uber, cab, etc etc.

Room service tasted great! Just as quality as any restaurant in the area, very comparable prices as well.

Hotel seemed somewhat lively during the day/evening, but then quieted down after dark to allow for a good night's rest.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank rokarhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek M, General Manager at Crowne Plaza Northstar, responded to this reviewResponded 9 August 2018

Thank you for the great review. We are thrilled to hear that you enjoyed your stay! We do have a very talented culinary team. Please come back and visit us again when your travels bring you back to the downtown area. Warmest regards,

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Reviewed 4 August 2018

Crowne Plaza was convenient for our recent trip that included a couple of Twins games at Target Field, which was a short walk away. The hotel is older, but it was clean and both the front desk and housekeeping staff were helpful. We had a rental car, and there is a parking deck there that is $25/night for hotel guests (reduced from $42 for non-guests), which is very comparable to what we have paid in other large cities. This was explained to us upon check-in, so no issues there. Overall, for what we paid, we would stay here again.

Based upon some of the mgmt responses to other reviews on here, it sounds like renovation is more a matter of 'when' than 'if,' and I would agree with that. The sink/vanity area is very small, while the toilet/shower area is pretty large, including a nook used for the ironing board. Maybe they can find a way to put a double sink or larger vanity area in there.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek M, General Manager at Crowne Plaza Northstar, responded to this reviewResponded 6 August 2018

Thank you very much for taking the time to give us a review. We are happy to hear that you enjoyed your stay. Yes we are in the beginning stages of planning our renovations. I'm glad that you experienced a clean, service orientated visit which is what we emphasize with our team. As hoteliers there is nothing more important than knowing that we provided what your expected and that you would stay with us again. Thank you very much for the feedback. We hope to have you back as our guest soon. Warmest regards,

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Reviewed 26 July 2018 via mobile

We (myself, husband, and son) stayed in the hotel for two nights. The second night, we were woken up by the police yelling at the person in the room next to us to “get on the ground and put your hands behind your head” at 4:30 am. When I called down to the desk, the clerk told me they couldn’t divulge information regarding the situation, the there was no longer a THREAT. Last time I checked an arrest was a matter of public knowledge and it would have been nice to know what was going on in the room next door, even though the police had it under control.

Other than that, the beds were uncomfortable and there wasn’t a refrigerator or microwave in the room. The “parking deal” was very expensive at $25 a night and meals were very overpriced for what we ate.

Date of stay: July 2018
Trip type: Travelled with family
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek M, General Manager at Crowne Plaza Northstar, responded to this reviewResponded 26 July 2018

Thank you for taking the time to complete a review. First I would like to apologize for the less than pleasant experience. This certainly is not how we envisioned your visit going. I assure you this is not typical of our hotel and not a common occurrence. Unfortunately while we cannot control the actions of all individuals staying at the hotel, with that said the safety and security of all our guests is paramount. The parking garage charges $44 for overnight parking. We have negotiated a deal for our guests to obtain this at a discount of $25/night which is very competitive in the downtown market although I understand if you were not planning on this how it could come as a surprise. We have begun discussions on some of the other items you mentioned as part of future renovations. We certainly welcome you back to the hotel anytime and again thank you for the feedback. Warmest regards,

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