I had been wanting to go to Sekeping Serendah for a long time and finally had the occasion when some overseas friends came to visit KL. We chose a Thursday night as weekends are typically booked out. Unfortunately the experience did not live up to our expectations. The booking process is very confusing. There was no information on check-in time so we planned to go after dinner but were called by the property at 7pm asking us to make our way because the caretaker was waiting for us. The property did not provide towels, over bed sheet (under bed sheet only) or any food whatsoever. For the price we paid we felt it was not acceptable. I understand they cater to a lot of small groups who bring their own food but what about tourists who simply want to experience a memorable night in the jungle? Besides these points related to service/hospitality the property is gorgeous, very interesting architecture and great pools!