been there for family day. love their surrounding, getting our self a family room next to the pool..having kids pool. the kids love them. just walk away to the beach. good facilities for BBQ, outdoor tracking and games. recommended.More
An obviously runned down hotel with poor maintainance. The worse part is the toilet where the flush is broken and previous occupants hair were still clogged in the drain
Overly priced and will definitely NEVER return again
Assalam Encik NnNizam
Greetings from PNB Ilham Resort Port Dickson
Thank you for posting this review and sharing on TripAdvisor. Firstly, we would like to sincerely apologize on the shortfall you have experienced with our services at PNB ILHAM Resort, Port Dickson. We also take on board your comments regarding the issues and rest assured that we have informed our relevant departments on the shortfalls and action will be taken immediately to avoid future occurrences.
We realize that your faith in our service capability might indeed shattered, but we would be thankful if you would give us another opportunity to be of service to you on your future travels to Port Dickson.
We will ensure that we continue to improve on our service levels and product quality
Nicely located at the end of coastal, with tanjung api lighthouse is just by 45 minutes walking hiking distance, wide pool, big open space for company occasions, bigger conference room than other places with finger lickin great local food served at hotels, esp the masak lemak cili padi
Assalam Encik Faisal
Greetings from PNB Ilham Resort Port Dickson
Thank you so much for your fantastic review. We appreciate your willingness to share the memorable experience with us. We are happy that you thoroughly enjoyed your stay and satisfied with our service and staff. We will definitely share your feedback with all staff and we believed they will be happy to have made your stay satisfactory
We would like to thank you for staying with us and look forward to welcoming you back if you are ever in Port Dickson again
The hotel is quite alright, but looks a bit deserted There were more stafmembers then quests, just hanging around. Noone in the pool, noone in the restaurant, the gate to the beach was closed, the convenient store closed, the pool bar closed. And the worst part... they don’t serve beer in the restaurant! So the hotel was empty and nothing much to do... but we did have the pool to ourselfs :)
Dear Janneke,
Greetings from PNB Ilham Resort Port Dickson
Thank you for posting this review about your experience. We are disappointed to read from your review that you didn’t have a pleasant feeling. We would like to apologize for the inconveniences you are going through during your stay with us and being unable to render the much needed services to you during your stay with us.
Just a little information, we did not serve beer as we are a Syariah Compliance hotel
Please accept our sincere apologies.
Firstly, Ilham Resort Port Dickson is easy to locate. Carpark is available but it can be quite challenging to find a spot during peak season. The hotel is not new, but well-maintained and clean with posh greeneries. The best thing is that the hotel is next to the sea as well as a forest reserve, where the lighthouse is located.
We booked two units of three room apartment adjacent to each other for one night stay. The units are clean and spacious overlooking the sea. Aircond is fitted in each room, while the living area is fitted with a fan. The room is complete with kettle, a mini fridge etc.
In terms of activities, there are so many activities that guests can do here. My children enjoyed the swimming pool and the sea, while my wife and I, we especially love walking the trail in the forest reserve en route to the lighthouse. It was a great early morning walk with a breath of fresh air and a breathtaking view especially from the lighthouse overlooking the sea. To those who prefer to do more challenging activities, you guys can go for jungle trekking to Bukit Putih, which is a 360m trek to a hill nearby. I saw that the place also has archery, flying fox etc, but I did not get the chance to do it because of the short stay. So if you guys want to stay here, a minimum of 3 days and 2 nights is recommended.
In terms of food, the taste is great but the selection is not. So the spread is a bit too little. But anyway, PD is a great place to eat with so many eating places, so my family and I explored a few good eating places in PD like the asam pedas, ayam bakar pasu terlangkup and masak lemak cili api. All in all, it was a good stay for us.
Assalam Encik Iwan,
Greetings from PNB Ilham Resort Port Dickson
Thank you so much for your fantastic review. We appreciate your willingness to share the memorable experience with us. We are happy that you thoroughly enjoyed your stay and satisfied with our service and staff. We will definitely share your feedback with all staff and we believed they will be happy to have made your stay satisfactory
We would like to thank you for staying with us and look forward to welcoming you back if you are ever in Port Dickson again
- Booked and paid online via the resort's website but front desk staff lost the booking.
- Inefficient and slow staff. Took almost 40 minutes to sort a room.
- Horrendous looking room and filthy
- Bed was dusty
- Wash basin clogged
- Water stopped in the evening. No information from front desk until we called to complain.
- Water was dirty upon resumption.
- Rundown resort.
+ Breakfast was alright.
+ Night view of the beach was good.
Dear Naleyahn,
Greetings from PNB Ilham Resort Port Dickson
Thank you for posting this review and sharing on TripAdvisor.
Firstly, we would like to sincerely apologize on the shortfall you have experienced with our services at PNB ILHAM Resort, Port Dickson. We also take on board your comments regarding the issues and rest assured that we have informed our relevant departments on the shortfalls and action will be taken immediately to avoid future occurrences.
We realize that your faith in our service capability might indeed shattered, but we would be thankful if you would give us another opportunity to be of service to you on your future travels to Port Dickson.
We will ensure that we continue to improve on our service levels and product quality
