we booked rooms in Group, & it was 03 bedroom apartment. Living area was huge , with flat screen TV,..
TV must be in rooms as well.. further toilets need to improve as our toilet was not clean enough...
Globally, the service and the hotel are OK but the building is not in very good conditions and rooms are quite "old style".
We have booked a 2 bedroom appartment which was very big (maybe 80 square meters), but the design is really old fashion.
Internet was functioning well.
A mlot of noise from the swimming pool area (music starting at 8am).
Main problem is that my first booking (on the resort web site) failed. After some difficulties, I got the confirmation through facebook Messenger that this booking was not OK and they were inviting me to do a 2nd booking, what I did. But finally, the 2 bookings were effective and I have been charged TWICE !
I am still in contact with them to solve the problem; maybe it will be ok.
I have been informed by the hotel reception (when I did the check in, I was surprised to hear that I would have 2 appartments !), that it was happening sometimes...
Place is anyway very close to the beach and easy to go to the lighthouse (nice trails).
Breakfast is OK.
We book 3 bedroom apartment with pool view. Extra charges RM50 per day for ground floor pool area. Swimming pool only can be used from 7.30 morning to 7.30 evening. Management should upgrade to prolonged the use of swimming pool. Time is too short for us to enjoy in the pool area.
Big living area with kitchenette but cooking are prohibited. Varieties menu served for breakfast. But dear management please change your 'low quality soft spoons' used at your cafe.
We booked 3 bedroom apartment. The living area was huge, although guest are prohibited from cooking, there were plenty restaurant at Tanjung Rhu that served local cuisine. Beside the hotel is located Hiking & recreational park...
been there for family day. love their surrounding, getting our self a family room next to the pool..having kids pool. the kids love them. just walk away to the beach. good facilities for BBQ, outdoor tracking and games. recommended.
Assalam Encik Khairul,
Greetings from PNB Ilham Resort Port Dickson
Thank you so much for your fantastic review. We appreciate your willingness to share the memorable experience with us. We are happy that you thoroughly enjoyed your stay and satisfied with our service and staff. We will definitely share your feedback with all staff and we believed they will be happy to have made your stay satisfactory
We would like to thank you for staying with us and look forward to welcoming you back if you are ever in Port Dickson again
An obviously runned down hotel with poor maintainance. The worse part is the toilet where the flush is broken and previous occupants hair were still clogged in the drain
Overly priced and will definitely NEVER return again
Assalam Encik NnNizam
Greetings from PNB Ilham Resort Port Dickson
Thank you for posting this review and sharing on TripAdvisor. Firstly, we would like to sincerely apologize on the shortfall you have experienced with our services at PNB ILHAM Resort, Port Dickson. We also take on board your comments regarding the issues and rest assured that we have informed our relevant departments on the shortfalls and action will be taken immediately to avoid future occurrences.
We realize that your faith in our service capability might indeed shattered, but we would be thankful if you would give us another opportunity to be of service to you on your future travels to Port Dickson.
We will ensure that we continue to improve on our service levels and product quality
