We rent 3 bedroom apartment and we are very disappointed with this "4 star" resort. The ever bad experience we have. When we enter the room there have some smell make uncomfortable. The toilet bowl and wall still have the dirt on it. The sofa have broke and bad smell. Besides, one of the sink had blocked, water unable flush out and the water heater already broken. The room's door also broken unable close well. In addition, there have two air-cond are water leaking. We had called for reception and request to change room, they not allowed and give excuse that fully booked. So they have sent 1 maintenance to repair the air-cond and 1 housekeeping to bring the air refresh to spray. The maintenance repair for an hour but still unable settle the issue and go off. However, the most pissed off thing happened was when we having breakfast in the restaurant, we found the bread mildewed, we called for the captain to ask but she refuse to come over, just send a waiter to settle. The waiter just take off the bread and throw then ask us get new one.This is the worst resort/hotel we stay before. Strongly not recommend to stay this resort.More
- Free parking
- Pool
- Visit hotel website