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1 - 6 of 102 reviews
Reviewed 19 December 2022 via mobile

We (total of 7 person with parents above age 75) been lock out at the beach gate around 8.30pm
Due to a very small notice hang at the gate which unable to notice.
Been waiting at gate for more than 30min as a very unfriendly security guard unwilling to open the gate for us. says its not his fault . Beside that he is not perform his duty to close the gate on time at 7pm.
As we walk out from the gate around 8.10pm
Hope the hotel management will put up a big sign board near the gate that will close at 7pm towards to the beach.
Overall children enjoy the swimming pool and room cleanliness is good eventhou the hotel is quite old.

Room tip: Pls take note when walk out to the beach. A small A4 paper hang at the gate unable to notice except you have superb good eye sight.
Date of stay: December 2022
Trip type: Travelled with family
Thank Juliet T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Villea Port Dickson Management, General Manager at Villea Port Dickson, responded to this reviewResponded 21 December 2022

Dear Juliet T,

Thank you for taking the time to share your review with us! Please allow me to express my sincerest apologies should there are any inconveniences or unpleasant experience you have encountered during your recent stay with us.

At Villea Port Dickson, we care about guest feedback and we are committed to guest satisfaction; therefore, your feedback is very important to us. It is pleasure if you could reach out to me at vpd.enquiry@attanahotels.com as it will help us to get clearer information. I would also glad if you could provide us some details i.e. registered name, arrival/departure date and room number. Rest assured we definitely conduct a thorough investigation and taking the appropriate corrective measures to address the issues with the respective department to prevent future occurrence. Look forward to hear from you soon.

Once again, we appreciate your feedback and hope we will have another opportunity to welcome you again in the near future.

Warm regards,

Villea Port Dickson Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2020

I stayed there for three days two nights. For me, it was a great resort. The food was okay. But not much attraction around the resort. I think the resort is suitable for those who wanna have meetings or school's related activities

Date of stay: April 2019
    • Location
    • Cleanliness
    • Service
Thank nurhanihayatimarzuki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 February 2020 via mobile

I read some awful reviews and was expecting a house of horrors. Actually Ilham is just a once-four-star now maybe two or three star aged resort. The rooms are huge and the forest park and blue lagoon are quite literally on your doorstep. The pool is great and the restaurant and breakfast AOK.

Manage your expectations: this place is a quarter of the price of a fancy resort and clearly it needs a massive overhaul. It’s popular with local families because the facilities are pretty good for the price.

They really need to work on their room service menu as the fish in our fish and chips was very undercooked and the garlic toast with our soup was stale.

Go to the beach at high tide as it turns into mud flats once the water levels go out. Wear mosquito repellant for your walk in the forest. Keep the windows closed to your room to keep the neighborhood gibbons out.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank jess l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 February 2020

We rent 3 bedroom apartment and we are very disappointed with this "4 star" resort. The ever bad experience we have. When we enter the room there have some smell make uncomfortable. The toilet bowl and wall still have the dirt on it. The sofa have broke and bad smell. Besides, one of the sink had blocked, water unable flush out and the water heater already broken. The room's door also broken unable close well. In addition, there have two air-cond are water leaking. We had called for reception and request to change room, they not allowed and give excuse that fully booked. So they have sent 1 maintenance to repair the air-cond and 1 housekeeping to bring the air refresh to spray. The maintenance repair for an hour but still unable settle the issue and go off. However, the most pissed off thing happened was when we having breakfast in the restaurant, we found the bread mildewed, we called for the captain to ask but she refuse to come over, just send a waiter to settle. The waiter just take off the bread and throw then ask us get new one.This is the worst resort/hotel we stay before. Strongly not recommend to stay this resort.

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank PLC6666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 December 2019 via mobile

This review is coming from my experience of my stay. First of all, I like the composition and the layout of the room. The size is fairly reasonable as it can support up to 6 people. However, the room lacks hygiene and the service is unacceptable. When we first got in the room, there were brown stains all over the blanket and the sheets of the bed. The fridge also had brown leaks down the back. The room also inhabited many bugs and even a lizard that disturbed many and excreted and urinated on one of the floors. The shower drains were clogged densely with hair.

Date of stay: December 2019
Trip type: Travelled with friends
Thank xxll99-99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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