Seven others and I had a business lunch at Grand Shanghai. We all chose the buffet, which had a nice assortment of dishes, including some unusual ones. The food was quite tasty and the interior of the restaurant is pleasant. Typical dishes included sweet and sour chicken, General Tso's chicken, beef with string beans, egg rolls, lo mein, and an interesting dish with pork and round potato pancakes. The reason I gave this place three stars was that when the waitress cleared tables, she took the plates over to a stand with large plastic buckets (that presumably would end up in the kitchen to wash when they were full) and tossed the plates in so loudly that it was impossible to hear the conversation. It was *jarringly,* sometimes excruciatingly loud (I'm surprised the dishes didn't break). This is not the only place I've eaten where wait staff clash dishes onto each other in a receptacle. It's horribly rude for the customers. It doesn't take much additional effort to place the dishes quietly on top of each other. It was as if she were trying to make as much noise as possible. I would have said something but I was a guest. So if you're OK with that level of plate noise, I'd say that the food is OK--nothing really special but good, solid Chinese.