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“Customer Service by Management could be better”

Logan City Motor Inn
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Logan City Motor Inn
Ranked #1 of 1 Hotels in Slacks Creek
Reviewed 14 June 2015

we were told previous occupants of our original room had "not Paid" and still had keys to room and we would get duplicate keys. Only after our insistence that these people could return while we were out at a wedding did manager move us to another more spacious room. We were told it was more expensive but we would not be charged extra.
2nd Room very clean and spacious. Breakfast $10/head very reasonable. M1 was noisy very early in the morning.

  • Stayed: June 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank PaulWSantorini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 38 reviews

Reviewed 16 April 2015

This is our 2nd stay here and It's not the Ritz, but you could do a lot worse! The rooms are very spacious but sadly lacking in any sort of decoration. No bedside lamps or lights so you have get out of bed to turn off the lights. Shower was over the spa bath, which would be difficult for any elderly people. Nice shower though! Everything about this motel is budget but it really wasn't that bad. We stayed in room 23, and noise wasn't an issue. Perhaps the back rooms downstairs are the answer. Reception people were lovely. Restaurant next door (Lenanese) was great. Most importantly it was ultra CLEAN.

Room Tip: Rooms 20, 21, 22, 23
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  • Stayed: April 2015, travelled as a couple
    • Cleanliness
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2015 via mobile

Chronic diarrhea, passing kidney stones, shark attack.
These are a few of the things I would rather endure than another night's stay at this place.
The reception area stunk like a smokey cheap pub. The rooms weren't much nicer.
Topped off with a hefty price tag.

Stayed: February 2015, travelled on business
1  Thank Conrad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2015 via mobile

Was put in a family room as there were three adults. The room was at the front of the motel right across the road from the M1 freeway which was extremely noisy. This was not mentioned in any ads.

We asked if we could be moved but management were not helpful. The coffee table in the room was putrid, sand on the lounge, venetian blinds that you could see into the room even though they were closed. But the final straw was when we realised the front door which was frosted glass painted black was all cracked. Management then finally decided there was another room which we could be moved to.

This was a bit better, although still noisy from the freeway and noisy fridge. Was a non smoking room but people had been smoking in it. Definitely would not recommend.

Stayed: February 2015
3  Thank Feruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2015

On arrival we were told "any problems just dial 9". The room looked fine, at $130 not cheap but ok. A/C, flat screen tv, whirlpool bath and plenty of tea/coffee. Good clean bedding and good quality towels. I forgot to get the wifi password so went to "dial 9" only to find that there was NO telephone. Walked to Reception. Back in room 23, bath was running, wifi worked well. However whirlpool didn't work at all. No telephone to report it. Went to bed to read, only to discover that there were no bedside lamps. Not really a problem until I wanted to switch off the main light when I discovered that the only switch was on the opposite corner of the room to the bed. Having already paid in full due to an early start next day (and no telephone) I was unable to make my comments to the management.

Room Tip: Some rooms are next to the Pacific Highway but not as noisy as you might expect.
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  • Stayed: January 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Coll13547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Logan City Motor Inn

Address: 126 Springlands Dr, Slacks Creek, Logan City, Queensland 4127, Australia
Region: Australia > Queensland > Brisbane Region > Logan City > Slacks Creek
Amenities:
Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Slacks Creek
Price Range: RM372 - RM522 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Logan City Motor Inn 3.5*
Number of rooms: 27
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