We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,174)
Filter reviews
1,174 results
Traveller rating
568
334
148
70
54
Traveller type
Time of year
LanguageAll languages
More languages
568
334
148
70
54
Show reviews that mention
All reviewsking edwardvalet parkinghistoric hotelfront deskamtrak stationmayflower cafecoffee shopvalet servicebeautiful lobbyconvention centernice hotelindoor poolthe entire staffdefinitely stay here againsouthern hospitalitygreat customer servicebusiness trip
Filter
Updating list...
640 - 645 of 1,174 reviews
Reviewed 31 May 2015 via mobile

Very nice property with quality rooms. Walking distance to a few restaurants.
Great breakfast and friendly service.
Only drawback was no on site parking and have to valet or take your chances with downtown parking that no one seemed willing to discuss.

Stayed: February 2015, travelled on business
Thank rockytopman77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this reviewResponded 2 June 2015

Thank you for reviewing us! We appreciate the nice comments about the hotel. We do have our own parking garage and valet for our guests. We are sorry if you had any issues or we failed to give you any information you might have needed. We hope you will give us the opportunity to serve you again in the future. Sincerely, Wes Scrape - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2015

The hotel is lovely and the staff is excellent. Downtown Jackson is in varied states of renovation. Once at the hotel everything is fine. The area around it is rather run down. I was only there for one night so I cannot comment on what the area has to offer.

  • Stayed: May 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this reviewResponded 31 May 2015

Thank you for posting a great review about our hotel! Our downtown area is in the midst of lots of planned changes and improvements. We just finished the first phase of the Capitol Street improvements, complete with pedestrian and bike friendly areas, new landscaping and roundabouts making the street two-way. Soon, our company, Historic Restoration Incorporated, out of New Orleans, will be renovating buildings across the street from the hotel into artist's lofts with 31 beautiful units and preserving the storefronts thus preserving more history of this area. Also recently, we organized a new organization of businesses in the downtown area called The Jackson Downtown Business Association. Our first event, "Dine and Dash" featured 16 food booths with free food from local restaurants and hotels and music all along Capitol Street--and was a great success with approximately 600 attendees. We are excited about all the planned changes and improvements in the area. Many new things to come!! Thank you for staying with us and we hope to have the opportunity to serve you again in the future and your ability to enjoy the areas changes. Sincerely, Wes Scrape - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2015

This is a beautiful hotel located just off the business district and very close to the Amtrak railway station, but the noise from the trains was not noticable.
The room is a good size and has a large double bed, a desk and chair for working at, a chest of drawers with the TV on top and a seperate unit with a microwave, fridge and drinks making stuff.
The bathroom had a large shower only, no bath and a lovely marble sink unit.
This hotel is immaculate and the staff are very helpful, attentive and friendly.
Highly recommended.

  • Stayed: May 2015, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Calum K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this reviewResponded 31 May 2015

Wow....what a great candid review. Thank you so much. We appreciate you taking the time to review the hotel and hope to see you again when you are back in Jackson. Wes Scrape - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2015

Hilton Garden Inn in Jackson, MS (formerly the Hotel King Edward) is an excellent hotel for business or pleasure travel. The staff and facility provided a comfortable experience in a historic setting. The old photos and memorabila dispersed throughout the lobby provided insight into this landmark building and its significance in the surrounding city.

  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Mike V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this reviewResponded 31 May 2015

Thank you for your kind comments about the hotel. We love the history of our hotel and the Jackson area. Our owners took great care to remodel the hotel as close to its original grandeur with some modern conveniences of course. We appreciate you staying with us and sharing your experience here. Best, Wes Scrape - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2015

This hotel is a great place to stay in Jackson. The staff was attentive and ensured that we enjoyed our stay. They recommended places to go and where to eat. The shuttle service was a great way for us to get to the restaurants. The bar was amazing and the service was great.
An historic hotel that has been beautifully renovated in the downtown core will certainly help Jackson's core renewal!

  • Stayed: May 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this reviewResponded 31 May 2015

Thank you for your comments. We are excited about the downtown Jackson area and its revitalization. There are many exciting things no the horizon that will be happening downtown. Please stay with us again soon if you are back in Jackson. Wes Scrape - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews