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Reviewed 28 November 2016

It was nice and clean. Very convenient to interstate and airport. Staff was friendly and accommodating. I would stay again. I had to be close to my Aunt who lived in University City and it took ten minutes to get to her place.

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank veronicabP4544AT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 30 November 2016

Dear VeronicabP4544AT,

Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you found the hotel nice and clean when you arrived. Comments like yours are what we strive for everyday in regards to staff being friendly and accommodating. I am glad you got to enjoy your stay while visiting your Aunt at University City. We hope to welcome you back the next time you are in the area!

You Can Count On Us,
Whitney Reese
Front Office Manager

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Reviewed 26 November 2016

The bed was a little lumpy. Overall, I had a pleasant experience with this hotel. Transportation from the airport was a little slow but the driver was so nice. Breakfast was wonderful! Great location!

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 236peace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 28 November 2016

Dear 236peace,

Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you had a pleasant experience at the hotel. I am sorry that the bed was lumpy and the transportation was slow during your visit. I am pleased that the driver was nice and the breakfast wonderful though during your stay. We hope to welcome you back the next time you are in the area.

You Can Count On Us,
Whitney Reese
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2016

They changed my first room due to the blood stains and fresh boogers on my sheets.
The second room was as bad with chocolate stains on the sheets.
I decided to sleep in the second room just because I was leaving in 4 hours

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank pouryas677
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2016

The bathroom tub was chipped in numerous places and the toilet was in need of replacing. The staff was very helpful and accommodating. The breakfast was standard for this level of hotel. For the price I paid, I should have stayed at the other Hilton but it was sold out during my dates.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank R5751DMmichaelh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 25 November 2016

Dear R5751DMmichaelh,

Thank you for taking the time to review our hotel on TripAdvisor. I apologize that about the condition of the bathroom during your stay as that is not the type of service we wish to provide our guests. I am pleased the staff was helpful during your visit. We hope to see you again the next time you are in town.

Have a great day,

Whitney Reese
Front Office Manager

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Reviewed 21 November 2016

Sequestered for a business meeting at the Hilton Garden Inn was remarkably pleasant due to the accommodations and the very helpful staff. Food was very good. Service was excellent. Would definitely return.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Laurie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 25 November 2016

Dear Laurie S,

Thank you for taking the time to review our hotel on TripAdvisor. I am very pleased to hear that your stay was pleasant and the staff helpful. We look forward to welcoming you back in the future!

Have a great day,
Whitney Reese
Front Office Manager

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