Michelle at the front desks was very friendly and helpful! A great way to start our vacation! Park and fly awesome! This is our second time here in a year! Highly recommend! Prepaid around 120.00. Kerig coffee make in the room. Bathroom clean. More
Michelle at the front desks was very friendly and helpful! A great way to start our vacation! Park and fly awesome! This is our second time here in a year! Highly recommend! Prepaid around 120.00. Kerig coffee make in the room. Bathroom clean. More
Show lessDear Shawn S,
Thank you for taking the time to review our hotel on TripAdvisor. I am very pleased to hear about how Michelle was friendly and helpful during your trip to St. Louis. I am glad you have come back a second time this year for our park and fly package and you enjoy your stay every time. We look forward to seeing you in the future.
Thanks,
Whitney Reese
Front Office Manager
This hotel is great for an extended vacation with park and fly with great rates. The hotel is clean, staff is friendly, most if not all rooms have refrigerator, microwave, and keurig. Free shuttle to and from the airport, not far from the airport at all. The location is by a highway/interstate but you cannot hear the cars or planes, even staying in a room next to the road. Great accommodations, stay here every time we fly out of Lambert.
Dear Keri E,
Thank you for taking the time to review our hotel via TripAdvisor. I know you have a lot of options to choose from while in the airport area and I am glad you chose our hotel for your park and fly reservation. Comments like yours are what we strive to provide for our guests: friendly staff, clean rooms, and amenities for our guests. I am also glad to hear you took advantage of our park and fly package and were able to utilize our complementary shuttle to the airport for your flight as well as a pick up back to the hotel. We look forward to seeing you again the next time you are in the St. Louis area.
Whitney Reese
Front Office Manager
We have now stayed at this HGI near St. Louis airport 3 times in the past three months. Each time, we have been fortunate enough to deal with Michelle at the front desk. Through a variety of circumstances and situations, she has invariably been competent, capable, professional, warm, friendly and very helpful. Other hotel personnel have been great, but she truly shines. Thank you, Michelle!
Dear Bruce L,
Thank you for taking the time to review our hotel through TripAdvisor. I am very pleased to hear that your interactions with Michelle have been so great that she shines and makes your stay so much better. We will be happy to welcome you back to the hotel the next time you are in the area.
Whitney Reese
Front Office Mangaer
It was nice and clean. Very convenient to interstate and airport. Staff was friendly and accommodating. I would stay again. I had to be close to my Aunt who lived in University City and it took ten minutes to get to her place.
Dear VeronicabP4544AT,
Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you found the hotel nice and clean when you arrived. Comments like yours are what we strive for everyday in regards to staff being friendly and accommodating. I am glad you got to enjoy your stay while visiting your Aunt at University City. We hope to welcome you back the next time you are in the area!
You Can Count On Us,
Whitney Reese
Front Office Manager
The bed was a little lumpy. Overall, I had a pleasant experience with this hotel. Transportation from the airport was a little slow but the driver was so nice. Breakfast was wonderful! Great location!
Dear 236peace,
Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you had a pleasant experience at the hotel. I am sorry that the bed was lumpy and the transportation was slow during your visit. I am pleased that the driver was nice and the breakfast wonderful though during your stay. We hope to welcome you back the next time you are in the area.
You Can Count On Us,
Whitney Reese
Front Office Manager
They changed my first room due to the blood stains and fresh boogers on my sheets.
The second room was as bad with chocolate stains on the sheets.
I decided to sleep in the second room just because I was leaving in 4 hours