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Hilton Garden Inn
RM 541
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Reviews (1,313)
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Traveller rating
633
348
159
94
79
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All reviews park and fly the shuttle driver st louis airport parking lot hgi flight vehicle
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418 - 423 of 1,313 reviews
Reviewed 13 January 2017 via mobile

Excellent meal and service in lobby restaurant
Best ever fresh French fries with the fish and chips order
Additional meal of Asian ribs and grilled vegetables was excellent also. Friendly service by Donna

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Date of stay: January 2017
Trip type: Travelled as a couple
Thank Kathleen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 15 January 2017

Dear Kathleen M,

Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you enjoyed the restaurant and had the best fries, fish and chips and Asian ribs ever! It is good to hear Donna took such great care of you during your visit. We hope to see you again the next time you are in town.

Thanks,
Whitney Reese
Front Office Manager

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Reviewed 10 January 2017

The hotel is very friendly staff we stay here every year when we fly. We do the park and stay and it is great. The shuttle takes us to the airport and picks us up takes you right to your vehicle plus they have secured parking and watch everyone vehicle

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank teresahM3029EV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 11 January 2017

Dear TeresahM3029EV,

Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you enjoy the stay and travel package we have to offer. I am also pleased to hear you have peace of mind knowing we have security to watch the vehicle while gone. We hope to welcome you back the next time you are in the area. Thank you and have a great day.

Whitney Reese
Front Office Manager

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Reviewed 10 January 2017

We almost always stay at this property, when the price is good. We like the location, right off the highway and close to the airport. The rooms are clean and nice. The staff is very congenial. The breakfast is very good.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Juan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 11 January 2017

Dear Juan C,

Thank you for taking the time to review our hotel on TripAdvisor. I am glad to hear you continue to come back and celebrate your birthday every year with us. Comments like yours are what we strive to provide every day to our guests. I am pleased the staff was congenial, rooms were clean and you like the location.

Whitney Reese
Front Office Manager

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Reviewed 6 January 2017

My young son left a favorite wristwatch in the room. I was forced to leave a voicemail but never received callback regarding this item. I would really appreciate help with this. It means a lot to my son.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank aperry808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 9 January 2017

Dear Andrew P,

I wanted to thank you for taking the time to review our hotel on TripAdvisor. I understand how frustrating it is when an item has been lost and you are trying to recover the item. Our lost and found department is in housekeeping so anytime we get a call for lost and found it goes to the housekeeping department. I know we have passed the message along to housekeeping about the item in question and I have asked them to call you back as soon as possible. Hopefully they have reached out to you by now. If you have any other questions or concerns please feel free to contact me again.

Whitney Reese
Front Office Manager

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Reviewed 31 December 2016

we arrived late but had called ahead and were welcomed warmly. The the drop off and later pick up from the airport was swift and most accommodating..plan to do this again! AND the breakfast was ready at an early hour and most satisfying :)

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank RTMcDaniel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whitney R, Front Office Manager at Hilton Garden Inn St. Louis Airport, responded to this reviewResponded 4 January 2017

Dear RTMcDaniel,

Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you were welcomed warmly at check in time and were able to utilize the park and fly option here at our hotel. We look forward to welcoming you back to our hotel in the future. Have a great day!

Whitney Reese
Front Office Manager

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