Stayed here a couple of times over covid, I don't know if I missed it, or it has been changed, but a truly top quality shower.
Also an excellent check in by Matthew.
Tried the gym this trip. Apart from the water dispenser being empty, an acceptable hotel gym, for cardio anyway.
Can hotels please put towels in the gym,?More
Booking.com
Travelodge
PremierInn.com
Best holiday inn express stayed in very good room air conditioning is working again now
Breakfast much better than ordinary expresses proper fruit juice and filter coffee out of a flask and not machine hot items better than usual and good choice of baps and bread staff very friendly
My late father came from Leigh and he would be proud to know that a local facility conveys such a positive impression of his home town
Hi CleethorpesGtcfan
Thank you so much for your amazing feedback, we are delighted to hear that you rate us as the best Holiday Inn Express and it so so nice to know that all of our hard work has been recognises.
We hope we have the opportunity in welcoming you back the next time you are in the area.
Many Thanks
Heather
Hotel Management Representative
Hotel was in a good location and good road access to Manchester and the M6. It is situated next to rugby ground, leisure centre and Morrisons so a very noisy area. Particularly at night, lots of teenagers riding bikes and shouting in the car park, the second night the police were called due to a fight in the car park.
The breakfast was lovely and lots of choice.
The staff were great and really friendly.
There is a lack of plug sockets in the rooms.
Hi 377SarahS377
Thank you for your feedback, we are happy to see that you enjoyed all aspects of your stay and the hotels location.
There are 4 plug sockets in the room, 2 located at the desk, 1 located under the bedside shelf and 1 on the wall next to the full length mirror.
Apologies for the noise disruption, this is not a regular occurrence and hope this will not deter you from staying with us again, should you be in the area.
Many Thanks
Heather
Hotel Management Representative
Stayed two nights (25/26th July). We have stayed here on numerous occasions in the past and will do again.
The staff are always pleasant and helpful.
There was a good choice of hot and cold food for breakfast, which was all self-service. Breakfast room was clean with staff clearing and cleaning tables quickly. We didn’t eat here in the evening this time, but have in the past. Food was always good, but choice is limited, but this has never been a problem for us.
The room was clean, and spacious with a shower over the bath, and shower gel/shampoo. I’m sure they have rooms with a walk-in shower as well. Our room was on the front of the hotel overlooking the car park, which is our usual choice.
We think it is good value for money.
Hi GeoffMH
Many thanks for taking the time to leave your lovely feedback.
We always strive to give our guests the best guest experience possible, it is so nice to see that all the training and hard work of the team members have been recognised.
We look forward to seeing you again soon
Kindest Regards
Traveling with my mum on a coach trip. Hotel was modern and spotless. Very friendly staff, nothing was too much trouble. Beds were very comfy and en suites with powerful drencher shower. Will stay again if in the area.
Hi Scoresby1974
Many thanks for taking the time to leave your feedback and your wonderful comments, i will be sure to pass them on to all of our team members within the hotel.
We were delighted to hear how much you enjoyed your stay and look forward to welcoming you back next time you are in the area.
Many Thanks
Heather
Hotel Management Representative
Easy check in. Nice reception/bar and casual dining area. Room average. A/C not available, bathroom unclean. Pillow like a brick. Unable to keep window over to compensate for lack of A/C due to cars doing 'donuts' in car park.
Buffet breakfast average. Overcooked sausage. Lack of usual ingredients for full breakfast.
Hi SquashyG
Thank you for your feedback. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience, however i would just like to add that i have checked with the Accommodation Manager to see who cleaned the room and also with the supervisor that checked the room and both passed with flying colours our rigorous inspection, there is a pillow menu in every guest room, meaning there are 1 soft pillow and 1 firm pillow per guest available within the room, maybe this is just down to your personal preference. Please accept our sincere apologies for the AC not being available in your room, we are in the process of having the whole system replaced and you should have been made aware of this at check in, there are fans provided. Having viewed several hours of CCTV i am unable to see any cars Doing "donuts" in the car park so i am at a loss to understand what it is that you may of heard. As with all of the Holiday Inn EXPRESS Brands breakfast comprises of 4 hot items, generally, sausage, bacon, scrambled eggs and beans, as well as a varied continental offering this is set by our Brand Owners, again i think the colour of the sausages is a personal preference.
Hopefully we will see you again soon
Many Thanks
Heather
Hotel Management Representative
