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“They've still got a sense of humor”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #884 of 1,436 Restaurants in Kansas City
Cuisines: American, Fast food
More restaurant details
Restaurant details
Dining options: After-hours, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Reviewed 29 August 2017 via mobile

Visited in May & reviewed this restaurant, mentioning the many ketchup packets we received. Visited again this month as we drove through town on our way to a funeral, & the food was just as delicious, & we again got more ketchup than we asked for - this time it was on the footlong though. My husband thought it was hilarious. Tasty, tasty stuff. (Side note: We don't have Steak'n Shake where we're from, so we enjoy it every time we travel.)

Thank Tasha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (46)
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2 - 6 of 46 reviews

Reviewed 20 August 2017

I love the Steak N Shake chain, but this one is really not representative of the other 98% that I've visited. Nothing that can't be fixed, but the staff seemed to be young & inexperienced- we never saw our server again after she dropped the food off (no refills, no how's everything?), and the place was less than 1/2 full.

The food tasted fine, but wasn't prepared like it should be (fries had big clumps of parmesan like it was just dumped in a hurry, and Chili Mac wasn't right).

Management needs to pay more attention- this was a late lunch on a Saturday, not like a 2am visit.

    • Value
    • Service
    • Food
Thank catt4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Decided to try for lunch. Was a busy place. But, we found out it was not worth going out of your way for, or the expense. Sandwiches and Fry's were just OK or Common. Not remarkable in any way. The restaurant was out of a number of menu items by Noon-per our server-this happens daily. Not one smiling or happy Server. We will NOT be back.

Thank Marsha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

Pretty good food, not real fast but that's ok because it's better than a lot of burger places. That said, DO NOT TAKE A GROUP THERE! They are incapable of dividing a check, even though they say they can. And they refuse to do separate tickets at the table. Extremely inconvenient. Took forever to get our group checked out after our kids' basketball game. Gave them another chance, thinking it was just a bad day but the joke was on us - same exact scenario, different server. Also, on second visit our waitress insisted on bullying one of the boys sitting at the opposite end of the table from the adults. He wouldn't tell her she gave him the wrong shake so my son told her. She proceeded to tell them that he DIDN'T say the right item and that's why it got messed up. Thankfully my husband overheard this exchange and put her in his place. Definitely won't be back with a group. My kids don't even want to go back, ice cream or not.

Thank Rochelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017 via mobile

The food itself is fine, nothing special, but the variety of shakes is awesome. They taste great and you get a huge amount.

Thank 333kmg333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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