We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 29/07
Book now, pay at stay
US$125
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Book now, pay at stay
US$196
US$188
Autograph
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of US$222/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hyatt Place Kansas City Airport(Kansas City)(Great Value!)
Free cancellation until 26/07
Book now, pay at stay
US$122
US$114
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Book now, pay at stay
US$134
US$130
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Book now, pay at stay
US$147
US$143
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Drury Inn & Suites Kansas City Airport(Kansas City)(Great Value!)
Free cancellation until 29/07
Book now, pay at stay
US$100
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of US$118/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Free cancellation until 27/07
US$169
US$149
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 24% below average rates

The price you found is 24% lower than this hotel's average rate of US$195/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

The Fontaine(Kansas City)
US$161
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$183
US$163
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,380)
Filter reviews
2,380 results
Traveller rating
1,318
592
280
126
64
Traveller type
Time of year
LanguageAll languages
More languages
1,318
592
280
126
64
Show reviews that mention
All reviewsunion stationcrown centerheavenly bedliberty memorialcovered walkwaythe linkworld war i museumroom servicecorner roomfitness centeroutdoor poolpower and light districtbusiness tripshower headself parkingsprint centercountry club plaza
Filter
Updating list...
1,717 - 1,722 of 2,380 reviews
Reviewed 17 March 2013

The staff was very attentive and made sure I was well looked after, despite the renovations. The gym facility is great with lots of equipment and a roomy and clean change area. The room are spacious, the rain shower a welcome wake up in the morning and the view is nice as well. I'll be there again on my next Kansas City stay.

  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank business_traveler_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_ShalitKC, Front Office Manager at The Westin Kansas City at Crown Center, responded to this reviewResponded 18 March 2013

business_traveler_BC- Thank you for taking your time to share your feedback regarding your recent stay at the Westin Kansas City at Crown Center. It is so great to hear you enjoyed your stay and that our staff was friendly and accommodating, ensuring you had a relaxing and enjoyable stay. We take great pride in our health club and I am pleased you were able to take advantage of it. We truly value your business and look forward to serving you as our guest in the future! Let us know what you think of the finished lobby on your next trip! Thank you again for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

I stayed here for a business meeting for 3 days, in March 2013. I was very impressed at the size of the rooms and the view is great no matter which side of the hotel you are on. The outdoor heated pool is really nice to spend some time in even if it is cold outside! I like the fact that if you choose to go with the "make a green choice" program that you can either get $5 off a meal in the hotel or you can get them added to your Starwood Points. I would definitely recommend this hotel!!!

  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank slschm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_ShalitKC, General Manager at The Westin Kansas City at Crown Center, responded to this reviewResponded 14 March 2013

slschm- Thank you for taking your time to share your feedback regarding your recent stay at the Westin Kansas City at Crown Center. It is great to hear you enjoyed your stay and that you were able to take advantage of our outdoor heated pool! The Make a Green Choice program is a great way for us to try to go green and I am happy you enjoyed this option and were able to redeem StarPoints! We value your business and look forward to having you back to Kansas City to serve you as our guest in the future! Let us know what you think of the new lobby on your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

This hotel was fantastic! The service was way the best I've ever had at any place in the past! Having the plaza shopping 'hooked-on' was a HUGE PLUS! We ate at the restaurant and the bar at night and both were more than a pleasant experience! The waiters were all so helpful in suggesting things to eat, drink and places to visit or go sight seeing. Kansas City has the friendliest people hosting their town, that is for sure! Everyone was so kind!

Room Tip: We had a room facing the Union Station which was fantastic of the KC skyline!
  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jody S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_ShalitKC, General Manager at The Westin Kansas City at Crown Center, responded to this reviewResponded 14 March 2013

Jody S- Thank you for taking your time to share your feedback on your recent stay at the Westin Kansas City at Crown Center. It is so great to hear you enjoyed your stay and that our staff went above and beyond, providing you with the best service you have ever had. It means so much to my team to hear this! We take great pride in being located in the heart of Crown Center and I am pleased that you were able to take advantage of our link covered walkway to visit all of the great shops and restaurants! Your loyalty to the Westin means very much to us and we cannot wait to have you back to provide another top notch, memorable stay! Thank you again for the kind praises!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

My stay was very pleasant. The staff was attentive and courteous. Even through they were going through some contruction, everyone was very accommodating.

They accidently charged us for parking and charged the wrong amount for a massage, but quickly took care of those charges without any discussion whatsoever.

Room Tip: Choose a city view
  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Landlocked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_ShalitKC, General Manager at The Westin Kansas City at Crown Center, responded to this reviewResponded 14 March 2013

Landlocked- Thank you very much for taking your time to share your feedback regarding your recent stay at the Westin Kansas City at Crown Center. It is great to hear you enjoyed your stay and that our staff was friendly and accommodating, ensuring you had everything you needed for a relaxing stay. I apologize for the inconvenience with the incorrect charges but am happy our staff was able to fix the corrections quickly. We truly value your business and look forward to creating another signature stay in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2013

Westin Crown Center is far and above the best place in Kansas City to stay. My family and I have been taking a post Christmas mini-vacation for the last ten years and always stay at Crown. If you have daughters, the spa and shops are perfect for them to spend a day at. It is also central to the World War I museum and Union Station (both must sees themselves). My only complaint is that you have to stay on them about your "make a green choice" points, they are not always timely on transmitting them the Starwood, but having said that, once you contact management, it is promptly taken care of. Again, I thinks this is easily the best hotel in Kansas City, heck, in the State of Missouri!!

  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MasonG924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_ShalitKC, General Manager at The Westin Kansas City at Crown Center, responded to this reviewResponded 12 March 2013

MasonG924- Thank you very much for taking your time to share your feedback regarding your recent stay at the Westin Kansas City at Crown Center. It means so much to our team that you consider our hotel the best place to stay in Kansas City! I am happy to hear your family has made it a tradition to stay with us over the christmas holiday and enjoy how pretty Crown Center is over the holiday and take advantage of all of the local attractions walking distance from the Westin. We look forward to hearing what you think of the new lobby renovations that will be complete March 13th! It is great to hear you use our Make a Green Choice program. I apologize if it has been inconsistent for you in the past. I have shared your comments with our housekeeping team so we can work to make sure it is more consistent for you next stay. Your loyalty means so much to the Westin and look forward to serving you as our guest in the future, creating another memorable stay for the family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews