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“Worst experience”

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Harrah's North Kansas City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 July 2017

We had no power the entire night, no lights, no a/c, nothing. The front desk didn't even offer so much as an apology and the only way they were going to do anything was if you "said something". Horrible

  • Stayed: July 2017, travelled as a couple
    • Value
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Review collected in partnership with Caesars Entertainment
Thank 945tabathay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Harrah's North Kansas City, responded to this reviewResponded 29 July 2017

Thank you for your feedback regarding your recent visit to our property. Unfortunately this power outage affected over 70,000 people in the Kansas City are including our hotel. I do apologize for any inconvenience you experienced and know we are working on a plan for future incidents like these. I have sent you a PM and would appreciate the time to speak with you. Thank you again for sharing your information with us.

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252 - 256 of 2,903 reviews

Reviewed 28 July 2017

Rooms are Always very nice, clean. Make sure you get a room with a separate tub and shower. Staff is always friendly, everyone says hello when you walk past them. Good value on food items and pho inside casino delicious.

  • Stayed: July 2017, travelled solo
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Review collected in partnership with Caesars Entertainment
Thank stephaniegX2562IW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Harrah's North Kansas City, responded to this reviewResponded 29 July 2017

Thank you so much for your 5 Star Review! I appreciate your comments on our friendly staff and have to agree with you that our Pho is delicious. We look forward to your next visit.

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Reviewed 27 July 2017

It offers free play, free rooms, ,free food based on your play. The rooms are clean and every person you meet greets you with a smile. All questions are answered quickly easily and they remind you of anything you may hVe missed.

Room Tip: If you stay 2 or more nights and don't want maid service daily they give you $10 towards food.
See more room tips
  • Stayed: July 2017, travelled on business
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Review collected in partnership with Caesars Entertainment
Thank kathleenkV7286NW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Harrah's North Kansas City, responded to this reviewResponded 29 July 2017

Thank you for your 5 Star Review! We work hard on providing excellent customer service to all our guests and your comments just reinforce what we are doing is working. I am happy to hear you enjoyed your visit and hope you will be back to visit us again soon!

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Reviewed 27 July 2017

Harrah's North KC is an excellent choice for a overnight trip everything you need in one location.The hotel, restaurants even shopping. players club rewards program is an excellent way to earn comp stays.

  • Stayed: July 2017, travelled on business
    • Value
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Review collected in partnership with Caesars Entertainment
Thank Gregory F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Harrah's North Kansas City, responded to this reviewResponded 29 July 2017

Thank you for taking the time to share your comments with us. We look forward to your next visit to Harrah's NKC.

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Reviewed 27 July 2017

The room was clean and smelled fresh. We booked a room with 2 double beds. Double beds by hotel standards must have shrunk because the beds seemed small. The food was good and the staff was pleasant. I would stay here again.

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at Harrah's North Kansas City, responded to this reviewResponded 29 July 2017

Thank you for your 5 Star review! I am happy to hear your recent visit to our property was an enjoyable one and look forward to seeing back at Harrah's NKC soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Harrah's North Kansas City

Address: 1 Riverboat Dr, North Kansas City, MO 64116-3267
Phone Number:
Region: United States > Missouri > North Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 4 Hotels in North Kansas City
Price Range: RM410 - RM1,395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's North Kansas City 3.5*
Number of rooms: 392
Reservation Options:
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Also Known As:
Harrah`s North Kansas City Hotel North Kansas City
Harrahs Hotel North Kansas City
North Kansas City Harrahs

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