We had no power the entire night, no lights, no a/c, nothing. The front desk didn't even offer so much as an apology and the only way they were going to do anything was if you "said something". HorribleMore
- Free Wifi
- Free Parking
We had no power the entire night, no lights, no a/c, nothing. The front desk didn't even offer so much as an apology and the only way they were going to do anything was if you "said something". HorribleMoreShow less
Thank you for your feedback regarding your recent visit to our property. Unfortunately this power outage affected over 70,000 people in the Kansas City are including our hotel. I do apologize for any inconvenience you experienced and know we are working on a plan for future incidents like these. I have sent you a PM and would appreciate the time to speak with you. Thank you again for sharing your information with us.
Rooms are Always very nice, clean. Make sure you get a room with a separate tub and shower. Staff is always friendly, everyone says hello when you walk past them. Good value on food items and pho inside casino delicious.
Thank you so much for your 5 Star Review! I appreciate your comments on our friendly staff and have to agree with you that our Pho is delicious. We look forward to your next visit.
It offers free play, free rooms, ,free food based on your play. The rooms are clean and every person you meet greets you with a smile. All questions are answered quickly easily and they remind you of anything you may hVe missed.
Thank you for your 5 Star Review! We work hard on providing excellent customer service to all our guests and your comments just reinforce what we are doing is working. I am happy to hear you enjoyed your visit and hope you will be back to visit us again soon!
Harrah's North KC is an excellent choice for a overnight trip everything you need in one location.The hotel, restaurants even shopping. players club rewards program is an excellent way to earn comp stays.
Thank you for taking the time to share your comments with us. We look forward to your next visit to Harrah's NKC.
The room was clean and smelled fresh. We booked a room with 2 double beds. Double beds by hotel standards must have shrunk because the beds seemed small. The food was good and the staff was pleasant. I would stay here again.
Thank you for your 5 Star review! I am happy to hear your recent visit to our property was an enjoyable one and look forward to seeing back at Harrah's NKC soon!
The casino was fine, but the room was a bit dirty and outdated. The furniture is just okay and the room and bathroom needed a good cleaning.
The casino was fine, but we went to another casino that was much nicer and had better restaurants and overall ambiance.
The employees were very nice and always said hello when we met them in the hallway.
The front desk person seemed a little miffed that I inquired about the amenity fee. I was quoted one price, but the price was different upon check in.
Making the reservation is a task because they keep pressuring you to apply for a credit card.
Overall, the place is just okay.
Thank you for taking the time to share your feedback. I happy to let you know that our hotel rooms will be getting upgraded soon and think you will be pleased with the results. I would be happy to answer any questions you may have regarding our amenity fee and have sent you a PM with my information. Thank you again for taking the time to share your comments with us.