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“Good food and excellent service”
Review of P.F. Chang's

P.F. Chang's
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Price range: US$15 - US$20
Cuisines: Chinese
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Restaurant details
Dining options: Reservations
Description: P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrees, and family style noodles and rice. All made from scratch every day.
Reviewed 29 August 2016

Ate here on a Sunday at 12pm and it wasn't crowded at all. There were maybe 3-4 other tables other than ours.

We had the calamari for appetizers. It was seasoned and cooked just right.

Chicken fried rice, Mongolian beef, and Northern Style Spare ribs were excellent.

The salt and pepper prawns were the best.

Service was good too.

I would definitely come back here again.

    • Value
    • Service
    • Food
Thank Dreamer810259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 176 reviews

Reviewed 21 August 2016 via mobile

We made a reservation and drove about 40 miles to dine at this PF Changs. We have dined here many times before with no problems but tonight was quite the opposite. When we arrived and checked in, almost no one was waiting and we were told we would be seated in 5 or 10 minutes. Right after that a party of 15 began arriving and said they also had a reservation which the restaurant couldn't find. At that point the world changed with the staff catering to their every whim and totally ignoring everyone else (the "Ferguson effect" took over).

Twenty minutes later we just decided to sit at the bar because the host staff and manager were too busy trying to accommodate this large group. Our experience at the bar was no better. We ordered an appetizer (30 minutes to arrive) and a shared entry (which never arrived). The manager noticed the look on our faces I guess and asked how we were doing. We told him everything and to his credit, he comped the appetizer and 2 drinks plus gave us a gift card for a future visit and we left. Total time at the restaurant - 90 minutes and no dinner. It was the managers' 3rd day on the job and I doubt he'll stay long.

We travel a lot and I'll use the gift card at another PF Changs in another city.

We live in the metro east part of St Louis and used to dine in the city quite frequently, but I have to say we are doing so less and less due to experiences like this one everywhere we go.

Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016

Great for the Family or date night! Perfect patio for setting for cool summer afternoons and wonderful food !

Thank BBQueen63901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2016 via mobile

We were here for my girlfriend's birthday and were served by Tiarra. She was the really nice about suggesting dishes and managed to discretely organize birthday candles on our desert. Outstanding service, and a great experience overall.

Thank Francisco A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2016

We have loved this restaurant for many years. We usually sit at the bar, but on occasion, we sit in the restaurant. Sadly, this past weekend, we sat at the bar.
Too bad the reduced menu wasn't the only bad point.
1) Service was OK, but we felt that we had to make it a point to capture the bartenders attention. He seemed to be distracted. Too bad, as we have always received great service there before!
2) Food. Well, the menu has been reduced by about 40%. Some of the old favorites, and some classic dishes. But, it left us wanting for more. More variety, more flair, more uniqueness. BTW: our chicken lettuce wraps were placed in front of us, no plates, silverware and no display at sauce making or description. Ugh!, has service really fallen to fast food level?
3) Overall we felt that P F Changs has fallen to a deplorable level. Sad to say this, but we wont be back. There are too many choices to settle for this place, at this price point!

    • Value
    • Service
    • Food
Thank Gene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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