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“Above and beyond expectations”
Review of Big Cedar Lodge

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Big Cedar Lodge
Ranked #1 of 2 Hotels in Ridgedale
Certificate of Excellence
Reviewed 26 January 2013

I had heard about this place for years what an amazing place this is. However, it was above and beyond my expectations! We pulled up in the early evening as a light snow was falling. The buildings were outlined in Christmas lights and it was a beautiful sight. The lobby was huge and beautiful, woodsy and lodge like. There were enormous Christmas trees beautifully decorated, and a big (BIG) gingerbread chapel in the warm and busy lobby. Our room was in the Falls Lodge and was absolutely beautiful. High ceilings, gas fireplace, woodsy decor, gorgeous bathroom, comfortable bed, variety of animals on the wall. Everywhere you go at this resort has various animals, either in whole form (bears, elk, birds, fish), or heads (moose, deer, cape water buffalo, elk). It gives each room and building a woodsy warm feel. We had dinner at the Worman House. It is a warm, candlelit atmosphere with live music, and amazing food. Very romantic for couples. Another evening we had a long wait (an hour) for dinner at the Devil's Pool restaurant, and we hadn't arrived there until 7:30pm. However, it was the weekend before New Year's and they were very very busy. Also there was one restaurant on property that was closed, so that added to the difficult dining situation too. The food was very good, and the service good as well. One morning we ordered breakfast and had another long wait, (over an hour) and when the man arrived with our food, said he was the only one delivering food that day. For the entire resort. For a busy holiday-time weekend you would think they could have had more help. One other very minor complaint I had was the muzak that was playing overhead in the lodge. It was irritating and was distracting from the overall feel of the place. I thought some 40's big band music, or even nature sounds would have been a better fit.
We tried to grab some breakfast at the coffee shop (Truman House), but it was so crowded with people standing and waiting for their food, that we left.
The price of the room and the restaurants was more than we would have normally spent. But it was a very romantic and beautiful place to spend a few days!

Room Tip: Top floor Falls Lodge has a beautiful view!
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  • Stayed: December 2012, travelled as a couple
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Thank CalgirlP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this reviewResponded 28 January 2013

Thank you for taking time out of your day to write about your experience at Big Cedar Lodge. I'm glad you had a great time and were able to enjoy part of the Christmas season with the Big Cedar family. While you wrote a glowing review please know that we have taken note of the areas you suggested for improvement and our team is diligently looking into ways to better serve our guests. Thank you again for your comments. We hope to see you again soon!

With Genuine Ozark Hospitality,

Jana Daugherty
Big Cedar Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,098 - 1,102 of 1,451 reviews

Reviewed 24 January 2013

I don't know really what we were expecting but, it wasn't this. This resort was fantastic. From the moment we walked in at 10:00pm the staff (Michele) was unbelievable. The room was much much more than we expected. It was very elegant and homey. The fit and finish was perfect. Everything was done to a very high level. The gym was one of the best we have ever seen with a view that is to die for. Every employee we meet exceeded our expectations. Lastly, we ate diner at the Worman restaurant and it was one of the best tasting meals we have ever had at a hotel. We would go back in heartbeat.

Room Tip: Get the King room in the Falls Lodge you wont be sorry!
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  • Stayed: January 2013, travelled as a couple
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Thank steveyb02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this reviewResponded 25 January 2013

Thank you so much for spending some time with us at Big Cedar Lodge. We are happy to hear that you were pleasantly surprised and we exceeded your expectations. We hope that you continue to visit us and experience all the new projects that are in progress!

With Genuine Ozarks Hospitality,

Jana Daugherty
Big Cedar Lodge

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Reviewed 24 January 2013

We stayed at Big Cedar for our honeymoon and it was Wonderful!! We had a top floor room at the Falls Lodge and it was perfect. Our room was very big with a fireplace and our own balcony. The staff was very friendly and helpful. We also ate the Sunday Morning Champagne Brunch at the Wormon House restaurant, it's a must!! Pretty expensive but definantly worth it! We are already planning our trip back for our 1 year anniversary.

  • Stayed: January 2013, travelled as a couple
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1  Thank stwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this reviewResponded 25 January 2013

Congratulations on your wedding and marriage. Thank you so much for spending your honeymoon at BIg Cedar Lodge. We are so glad you enjoyed your stay. We look forward to seeing you next year for your one year anniversary!

With Genuine Ozark Hospitality,

Jana Daugherty
Big Cedar Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2013

It says right here in the rating books, that the Big Cedar Lodge is one of the very best resorts in the entire world. Well maybe,if you have a fundamentally unlimited amount of money to spend.
The rooms are obviously firstclass, no question about that. But the prices are way beyond what you would spend for a really nice hotel. There are quite a number of "free"things to do. Play miniature gold, for example.
However, if you don't come to fish of Table Rock Lake, the list of amenities gets cut down fast. By the way, do you know what it costs to rent a small motorized boat at Big Cedar? $250 for 3 hours.
Big Cedar is 9 miles from Branson. That's a pretty long commute to see any of the shows. There are certainly no shows at Big Cedar. The great outdoors is your entertainment.
Furthermore, Big Cedar is affiliated with Bluegreen Vacations, a time-share company, that promises you the world and delivers a world of expensive disappointment

  • Stayed: December 2012, travelled with family
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5  Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this reviewResponded 25 January 2013

Thank you for taking the time to write about your experience at Big Cedar Lodge. It is unfortunate that you considered your experience substandard. We take your comments very seriously and I would like the opportunity to explore them with you so we can take steps to make Big Cedar Lodge a better place for you. Feel free to contact me at bigcedar@big-cedar.com.

With Genuine Ozarks Hospitality,

Jana Daugherty
Big Cedar Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2013

We stayed in a two bedroom / two bathrooom cabin at the lodge with another couple. While the scenery is beautiful, there are so many little touches that make the stay that much more incredible: complimentary coffee, beverages, and snacks; wood and kindling all bundled up and ready for use; bathrobes; furnished kitchen; grill; etc. We already have plans to return.

  • Stayed: January 2013, travelled as a couple
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2  Thank Nikki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this reviewResponded 23 January 2013

Thank you for sharing your Christmas time here at Big Cedar! It's a privilege to be part of your memories! We hope to see you again soon and we appreciate your kind words.

With Genuine Ozark Hospitality,

Jana Daugherty
Big Cedar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Big Cedar Lodge

Address: 190 Top of the Rock Road, Ridgedale, MO 65739-4500
Phone Number:
Region: United States > Missouri > Ridgedale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ridgedale
Hotel Class:4 star — Big Cedar Lodge 4*
Number of rooms: 247
Official Description (provided by the hotel):
This sprawling wilderness resort is located 1.7 miles from Big Cedar Hollow and 9 miles from the Branson Creek Golf Club. Accommodations range from rustic private cabins to warmly decorated lodge rooms, plus a modern cottage and a villa. All feature a sophisticated take on wilderness lodge decor, plus whirlpool tubs, free Wi-Fi and minifridges. Many have fireplaces. Amenities include a full-service spa, a fitness center with personal trainer, and pony and carriage rides, plus indoor/outdoor pools, a lazy river and loaner kayaks/canoes. There are several dining options, ranging from a casual cafe to a rustic-chic space with lake views. ... more   less 
Also Known As:
Big Cedar Hotel Ridgedale
Big Cedar Resort

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