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“payment is required up front for entire stay and there is no refunds if your trip ends before expected”

Glacier Ridge Suites
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Glacier Ridge Suites
Ranked #13 of 20 Hotels in Kalispell
Reviewed 3 October 2017

Nice location, plenty of parking, comfortable, had everything we needed, and you could always get ahold of Janeene for any questions. I was not told when I booked about two different taxes, payment up front, and no refunds for early departure. I did enjoy my stay, just wish I would've received a little compassion at the end. I went out on business and my trip ended a week early. Instead of being offered a refund I was offered some gas money for a good review. Since I didn't notice the fine print on the receipt that said no refunds. It wasn't brought to my attention either. So, that is why I'm writing this review so no one else gets any surprises.

  • Stayed: September 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank nfrantz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent L, Owner at Glacier Ridge Suites, responded to this reviewResponded 4 October 2017

We always appreciate feedback from our valued guests. Our property is an extended stay type of business. We quote our rates based on the amount of time a guest would like to stay. In this case the length of stay requested was three weeks; so we quoted for a monthly rate because it is less expensive for the guest than the weekly rate x3. If a guest leaves a few days early we can always convert it to a weekly rate but that always ends up being more money than the monthly rate. Many of our guests pay for a monthly rate and leave early and still save money over staying at a more expensive national chain hotel. There is a State Lodging tax (7%) and a Tourism board tax ($2/day) that we have to charge and all other hotels charge also. Thank you for your feedback and we always strive to answer all our guests questions in advance and fully disclose all taxes and charges before the guest makes a reservation or checks in.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 22 reviews

Reviewed 10 July 2017

When we booked on-line, it wasn't clear that the place was an extended stay location.. It was hard to find due to poor signage. Most of the rooms are up a very long staircase. The rooms were fine, sitting room ok, kitchen well supplied with appliances. No ice on premises, so bought bags from Wallgreens half a block away.there were no staff present when we arrived, so had to call then to come. Power was just turned off to hot water when we arrived, so had cold showers the seconds day. No compensation was offered for that. If I needed to spend a month in Kalispell, I'd consider it, butit was a mistake for our four day stay.

Room Tip: Gtound floor
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  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

Very friendly staff, met us after hours to check us in. Very accommodating. Clean rooms with many amenities. Came with pots, pans, and dishes so we could make meals. Nice central location to a lot of restaurants and shops

Stayed: June 2017, travelled as a couple
Thank markdombrovski422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2016

We chose Kalispell because of it's location and were so glad to have found Glacier Ridge Suites. We stayed for a week in the McDonald suite, it was perfect for the two us, nice big king bed, bed linens were so nice. The large efficiency was clean, nicely furnished and on the ground floor so easy for moving luggage in and out. Wish we could have stayed longer. Kent and his sister, Janine (sp ?) were wonderful to work with and no booking fees like some of the sites we looked. Thanks again for making our Montana trip so enjoyable, Kalispell is a great town!

Room Tip: The McDonald, room #102 is great for seniors.
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  • Stayed: August 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Francis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2016 via mobile

Glacier Ridge is a super place to stay. We had a two room suite. The bed was very comfortable, plenty of hot water for showers. Fully equipped kitchen just bring your food. The room is spotlessly clean. Management are the nicest folks you will ever meet. Would love to stay here again. The television is very old, small, outdated. But who goes to Montana to watch TV.

Stayed: June 2016, travelled with family
Thank WyominCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glacier Ridge Suites

Address: 281 1st Avenue WN, Kalispell, MT 59901
Region: United States > Montana > Kalispell
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #13 of 20 Hotels in Kalispell
Price Range: RM 413 - RM 710 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Official Description (provided by the hotel):
We offer luxury suites and old fashioned service. Spacious suites feature down comforters on luxurious king beds and gourmet kitchens. The Glacier artwork, leather furniture, warm wood, tile & granite finishes have guests saying, ‘Wow’! We pride ourselves on pristine rooms, personal attention and affordability. ... more   less 
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