I read some of the reviews on this place and almost passed on it even though it was close to the bus station. Im so glad I didnt stay somewhere else. The rooms are havent been updated in a while but nothing wrong with a little retro lol. The gentleman at the front desk(I think his name is Nick, [big red afro!] Lol) was unbelievably helpful. All the employees were professional and seemed genuinely happy to help. I plan on being back in Missoula soon and I will stay there again and again.
BTW I asked about the bed bugs and got an honest response. They dont have a bed bug infestation. They call in the exterminators immediately when its reported and take all the necessary steps to rid the property of the bugs. He also told me he hasnt had anyone report bed bugs nor has the staff found any signs in a long long time. I just wanted to mention it because I fell some places get a bad rap from just upset people.
KEEP UP THE GREAT WORK NICK AND SEE YOU SOON!