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“Expensive one night stay”

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Holiday Inn West Yellowstone
Ranked #5 of 39 Hotels in West Yellowstone
Certificate of Excellence
GreenLeadersBronze level
Reviewed 18 September 2017

Yep, I understand that things in Yellowstone are expensive. This was definitely our most expensive stay of our vacation, even more expensive than hotels within Yellowstone!

This definitely is a new hotel. Although it is situated in West Yellowstone, it is slightly far from the main strip in West Yellowstone, making for a lengthy walk to restaurants and stores. It is out towards the edge of the central area.

The hotel itself again is new and quite clean. The checkin process was straightforward and fast. There are some free drinks near the checkin area.

The room itself is quite spacious, with a large HDTV, sitting area, and double sinks. The beds are large and comfortable as well. The bathroom is large, albeit the shower water pressure was extremely problematic. The shower is enclosed in a nice glass enclosure.

Unfortunately, the price per night is quite high. Moreover, the price does not include breakfast. We purchased breakfast in the in house dining room. Unfortunately, the breakfast was $16 and not as good as some of the free hotel breakfasts we had in the trip. Although you do get a choice of mussels and other assorted breakfast items, the food quality was just not very good. There were some fruits offered, but had a funny taste to it (perhaps it was sitting there for a long time).

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank lsli88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Holiday Inn West Yellowstone, responded to this reviewResponded 29 September 2017

Hello Isli88,

Thank you very much for sharing this feedback with us, we truly appreciate it. We apologize that breakfast did not meet your expectations but we hope you still had a great experience during your stay. We wish you safe travels and we hope you will visit us again in the future.

Best,
Bree A.
Customer Service Manager
Holiday Inn West Yellowstone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 912 reviews

Reviewed 17 September 2017

We stayed here two night during our trip to Yellowstone. The hotel has a large parking lot and is located just outside the West entrance. Good location for visiting Yellowstone. The hotel has got a pretty decent restaurant attached to it, which closes by 10 pm. We had dinner there. Good service. The rooms are clean and large. Rooms are in demand so book ahead. The hotel is very close to the entrance to the park and is ideal for a stay when you want to visit Yellowstone.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank KarthikBalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Holiday Inn West Yellowstone, responded to this reviewResponded 29 September 2017

Hello Karba,

Thank you for sharing this great review with us, we truly appreciate it. We are very happy to hear you had a good experience during your stay and we hope to see you again in the future. Safe travels!

Best,
Bree A.
Customer Service Manager
Holiday Inn West Yellowstone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Situated just outside Yellowstone National Park. Large bedroom with 2 queen size beds and extra seating area with sofa, and chaise longue type of chair, which would be useful for a longer stay. Bottled water offered in bedroom. Possible to make tea in coffee machine. Small bathroom with no bath but adequate shower. Outside of building not spectacular but of dark wooden structure. Useful shop in lobby. Breakfast good. Very well situated in centre of West Yellowstone town. One nice feature was iced water with lemons and cucumber and also another with melon and fruit in lobby.

Stayed: September 2017, travelled as a couple
Thank dominiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Holiday Inn West Yellowstone, responded to this reviewResponded 29 September 2017

Hello dominiew,

Thank you for taking the time to share this feedback with us. We are very happy to hear you had a good time during your stay and we hope to see you again in the future. Safe travels!

Best,
Bree A.
Customer Service Manager
Holiday Inn West Yellowstone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

We spent 4 nights in West Yellowstone, and this Holiday Inn served as our home base. Our King room had 2 sinks, one in separate toilet room Also a sofa, chair with ottoman, and desk with desk chair. Plenty of room for an extended stay.
Service from front desk staff, housekeeping, room service and restaurant staff was excellent.
We ate two dinners in the hotel restaurant, and waitress Leah was especially helpful with our dietary needs.
Our day tours to Yellowstone Park and Grand Tetons picked us up right at the hotel.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Gram-in-STL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Holiday Inn West Yellowstone, responded to this reviewResponded 29 September 2017

Hello Gram-in-STL,

Thank you very much for sharing this great review with us, we truly appreciate it. We are so happy to hear you enjoyed your stay with us and that our staff provided you with excellent service. We wish you safe travels and we hope you will visit us again in the future.

Best,
Bree A.
Customer Service Manager
Holiday Inn West Yellowstone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

We had an awesome family suite with two rooms (each with their own A/C), and a sitting area. Check in was great - Sharla was very nice. We did have a small bathroom and a shower only - no tub (is this a West thing to conserve water?). Good location near shops, good cookies in the lobby. Our only complaint is the same as with most hotels; the mattresses need to be upgraded as the beds are not very comfortable.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tammy_2292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree A, Manager at Holiday Inn West Yellowstone, responded to this reviewResponded 15 September 2017

Hello Tammy_2292,

Thank you for sharing this great review with us, we truly appreciate it. We are very happy to hear you had a good time during your stay, and we have made note of your comments regarding the mattress to see what improvements can be made. We wish you safe travels and we hope that you will visit us again in the future.

Best,
Bree A.
Customer Service Manager
Holiday Inn West Yellowstone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn West Yellowstone

Address: 315 Yellowstone Ave, West Yellowstone, MT 59758-9527
Phone Number:
Region: United States > Montana > West Yellowstone
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in West Yellowstone
#5 Green Hotel in West Yellowstone
#10 Family Hotel in West Yellowstone
Price Range: RM423 - RM1,632 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn West Yellowstone 3*
Number of rooms: 123
Official Description (provided by the hotel):
This hotel is the premier destination for Yellowstone family vacations, memorable meetings, conventions, weddings, and corporate retreats. Amenities include renovated guest rooms and suites, indoor pool, hot tub, in room microwaves, mini fridges and free WiFi. Our full service restaurant offers Montana cuisine and a full bar. Open year-round. ... more   less 
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Also Known As:
Holiday Inn - West Yellowstone Hotel West Yellowstone
West Yellowstone Holiday Inn

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