Fantastic and super super resort, food's all very testy and great. I, really had wonderful holidays time with my family at Desaru Resort. I'll come back again. Staff's services very very very good services.More
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I read reviews online telling that this seafood restaurant was the best in desaru. It was totally the best from bottom. Coming to a seafood restaurant, what’s is the first thing to order? For sure is Crab. When serve, the crab is soggy??? What!!!! I asked the manager, the crab doesn’t seem to be fresh. His replied is classic; is normal. Our crab is not Live crab. Is frozen. But is only frozen yesterday. I never ate any place for crab that is frozen unless flower crab. Think over it if u were to order crab. To be honest, other food was great.
Dear Mr/Ms Franco :
Greetings from Lotus Desaru Beach Resort & spa..
Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests.
It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department.
We hope that you will still consider us for your next holiday and it would be our pleasure to host you again!
Best Regards,
Suzana
Manager On Duty
I'm usha,im extremely satisfied on my stay at HOTEL LOTUS DESARU.Hotel is ideally located with all tourist attraction.Im also thankful staff for service and also very friendly staff.The room was clean and comfortable.They have variety of food and fabulous breakfast with buffet style.Thanks to staff LECTUMY(receptionist)for make my happy holiday at lotus.Next time have to more nights at lotus.The beach aslo very clean and tidy.
Dear Ms Tibannandana,
Thank you for choosing Lotus Desaru Beach Resort & Spa as your holiday destination.
We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.
Once again, thank you for your patronage and we hope to see you again!
Best Regards,
Suzana
Manager On Duty
The room was nice and clean with a king bed and 2 single beds for family. The price of the food in the restaurant was reasonable considering that it is a resort.
There were variety for the breakfast spread of local food. However, taste wise it does not suit me.
Good view of the sea to see sunrise while you enjoy your breakfast.
Dear Mr. Ronald,
Thank you for choosing Lotus Desaru Beach Resort as your holiday destination.
We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.
Once again, thank you for your patronage and we hope to see you again!
Best Regards,
Nino
Manager On Duty
I booked a 3BR apartment for one night.Apartment is spacious and clean.Basic amenities provided.Great service and special thanks to Lakshmi who coordinated very nicely with me to make sure things were well taken care of!
Thank you Lakshmi!
We will definitely be coming back again!
This place never fails to impress and we had super fun! Weather was perfect and the facility was clean! Great service and special thanks to Lakshmi who coordinated very nicely with us to make sure things were well taken care of!
Thank you Lakshmi!
We will definitely be coming back again!
Dear Mr/Ms Logan,
Thank you for choosing Lotus Desaru Beach Resort & Spa as your holiday destination.
We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.
Once again, thank you for your patronage and we hope to see you again!
Best Regards,
Suzana
Manager On Duty
