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Reviewed 28 November 2019

Very good place and the staff very sweet person. She name is lakchumi. she very humble and good person. she prepare all is good. we easy to handle. we get apartment also nice. lakchumi sister give me hamper for me. tanx sis. she arrange all for me. next time we visit this place again..

Date of stay: November 2019
Trip type: Travelled with friends
Thank amoipapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotusDesaru, Manager On Duty at Lotus Desaru Beach Resort & Spa, responded to this reviewResponded 29 November 2019

Dear Ms Anjalai,

Thank you for choosing Lotus Desaru Beach Resort as your holiday destination.

We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.

Once again, thank you for your patronage and we hope to see you again!

Best Regards,
Suzana
Manager On Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2019

Fantastic and super super resort, food's all very testy and great. I, really had wonderful holidays time with my family at Desaru Resort. I'll come back again. Staff's services very very very good services.

Date of stay: November 2019
Trip type: Travelled with family
Thank Ruth_lim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotusDesaru, Manager On Duty at Lotus Desaru Beach Resort & Spa, responded to this reviewResponded 19 November 2019

Dear Mr/Ms Ruth Lim,

Thank you for choosing Lotus Desaru Beach Resort & Spa as your holiday destination.

We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.

Once again, thank you for your patronage and we hope to see you again!

Best Regards,
Suzana
Manager On Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2019 via mobile

I read reviews online telling that this seafood restaurant was the best in desaru. It was totally the best from bottom. Coming to a seafood restaurant, what’s is the first thing to order? For sure is Crab. When serve, the crab is soggy??? What!!!! I asked the manager, the crab doesn’t seem to be fresh. His replied is classic; is normal. Our crab is not Live crab. Is frozen. But is only frozen yesterday. I never ate any place for crab that is frozen unless flower crab. Think over it if u were to order crab. To be honest, other food was great.

Date of stay: November 2019
Trip type: Travelled with family
Thank francoyuecf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotusDesaru, Manager On Duty at Lotus Desaru Beach Resort & Spa, responded to this reviewResponded 11 November 2019

Dear Mr/Ms Franco :

Greetings from Lotus Desaru Beach Resort & spa..

Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests.
It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department.
We hope that you will still consider us for your next holiday and it would be our pleasure to host you again!

Best Regards,

Suzana
Manager On Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2019

I'm usha,im extremely satisfied on my stay at HOTEL LOTUS DESARU.Hotel is ideally located with all tourist attraction.Im also thankful staff for service and also very friendly staff.The room was clean and comfortable.They have variety of food and fabulous breakfast with buffet style.Thanks to staff LECTUMY(receptionist)for make my happy holiday at lotus.Next time have to more nights at lotus.The beach aslo very clean and tidy.

Date of stay: October 2019
Trip type: Travelled with family
Thank Tibannandana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotusDesaru, Manager On Duty at Lotus Desaru Beach Resort & Spa, responded to this reviewResponded 6 November 2019

Dear Ms Tibannandana,

Thank you for choosing Lotus Desaru Beach Resort & Spa as your holiday destination.

We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.

Once again, thank you for your patronage and we hope to see you again!

Best Regards,
Suzana
Manager On Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2019 via mobile

The room was nice and clean with a king bed and 2 single beds for family. The price of the food in the restaurant was reasonable considering that it is a resort.

There were variety for the breakfast spread of local food. However, taste wise it does not suit me.

Good view of the sea to see sunrise while you enjoy your breakfast.

Date of stay: October 2019
Trip type: Travelled with friends
1  Thank Ronald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotusDesaru, Guest Relations Manager at Lotus Desaru Beach Resort & Spa, responded to this reviewResponded 28 October 2019

Dear Mr. Ronald,

Thank you for choosing Lotus Desaru Beach Resort as your holiday destination.

We appreciate your kind compliments and we are delighted that you had
a wonderful experience during your stay.

Once again, thank you for your patronage and we hope to see you again!

Best Regards,
Nino
Manager On Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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