Due to the reviews about booking issues, when my husband booked this room for me I made sure to call and confirm. The lady on the phone told me, yes, they had my confirmation email and my room was booked. The next day, before my trip, I called again to verify and tell them what time I would arrive. The lady again, said it was available and she would leave a note with the person at the front desk. We walk in, and we're immediately told , "no rooms!" I tried to explain that I called, twice to confirm, and the man at the front desk said, "sorry, we have nothing. Call the site you booked from." Very tired from our travels we called the site that kindly gave us a refund and we went down the street to another hotel that fit us in.
I'm not sure how the room I called to confirm TWICE wasn't available when I arrived. Very, very, disappointed. More
- Free Wifi
- Free Parking