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Reviewed 28 March 2018 via mobile

You get what you pay for. I chose this hotel, actually this town as well, because of the low hotel rates. I was traveling cross-country been looking for an inexpensive place to sleep for the night. This was an inexpensive place and I slept for the night.

Check Into Cash over 30 minutes, there was a long line with only two people working. This hotel seems to have given up on quality and is simply running a numbers game of seeing how many poor people they can keep at least slightly satisfied for as long as this run works out. The staff was nice, and we're what one would expect of a remote desert town. The room was in poor condition and the elevators are slow and the internet is very slow and the bathtub was not cleaned very well and I got a wake up call at 6 a.m. this morning even though I did not ask for it.

The place is definitely a dump, however for $20 a night, I can't help but think I am walking away having done okay. LOL

They do have some interesting modern art out front of two Brides kissing around a post, picture attached.

The wait to check in was pretty bad. Simply Staffing a couple more people at $9 an hour would solve this issue. Actually, whatever booking system they were using also needs to be improved! It took more than 10 minutes to book me in, and with a good system it should take less than 2 minutes. This would have solved the long line and would not require more people to be hired. Maybe I should be a hotelier.

Stayed: March 2018, travelled solo
Thank ShootInJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana2020, Manager at Colorado Belle Hotel & Casino, responded to this reviewResponded 29 March 2018

Thank you for your review and feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

a/c has issues but overall place ok
staff tries to help at every turn, lady at coffee and donut place a little grumpy in morning but overall would return in a heartbeat
check in needs to be speed up but overall a great place-oldie but goodie for the price

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank thebig-e73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana2020, Manager at Colorado Belle Hotel & Casino, responded to this reviewResponded 29 March 2018

Thank you for your review and feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

The price we paid was not worth the amenities. The room was so dark and needs updating badly. However, the restaurant, The Loading Dock was delicious. The drink service in the casion was very slow. Not impressed.

Stayed: March 2018, travelled with friends
1  Thank lesliehuffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana2020, Manager at Colorado Belle Hotel & Casino, responded to this reviewResponded 27 March 2018

Thank you for your feedback. We are starting a remodel on our rooms soon!

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Reviewed 22 March 2018 via mobile

Hotel was old and worn. Took 15 to 30 minutes per person for check-in. Only 3 people working. Line was snaking around casino. Loading dock and Pints restaurants were very expensive and food was almost inedible. Staff couldn't care less if they served you or not. Food was cold and buffet food was cold with very little selection. I would not recommend this place. It used to be decent, but not anymore. Band playing outside was so loud it vibrated throughout your body. Old, dirty, and staff doesn't care.

Stayed: March 2018, travelled with friends
2  Thank RobinGen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana2020, Manager at Colorado Belle Hotel & Casino, responded to this reviewResponded 29 March 2018

Thank you for your feedback. We strive to provide a clean, fun, and enjoyable experience for all of our guests. I am very sorry that this was not what you received.

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Reviewed 18 March 2018

I have nothing really say about the room, because it was all right for what we have paid. I think that during the check in time the hotel should place more staff behind the front desk, otherwise the people are waiting in one long queue for almost an hour. There was only one receptionist working at that time and the other was not taking the check ins. I felt very sorry for her. When we made a reservation, there was written that we are getting the room with the view, but actually we did not get one.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Kristýna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana2020, Manager at Colorado Belle Hotel & Casino, responded to this reviewResponded 29 March 2018

Thank you for your feedback. I am very sorry for the long wait at check in.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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