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629taniaa
Boston, United States
Story Land Vacation
5.0 of 5 bubblesReviewed 21 Aug 2017
If you are taking a family vacation this is the place plenty for the kid to do.
This is our 4th year and it never gets old. the pool is great nice and worm on chilly mornings.
The kid love the evening activity.
Date of stay: August 2017Trip type: Travelled with family
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5.0 of 5 bubblesrd_userrating.prompt.12
4.0 of 5 bubblesuserrating.prompt.190
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Reviews (1,358)
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Reviewed 20 August 2017

Shows for younger kids, fireworks 2 nights per week, pools are good sized, staff is friendly, and conveniently located to many attractions. We stayed with 2 12 year old children and they really enjoy the pools, climbing the tower, and the paddle boats! We usually have a great room, this visit our room could have been maintained a little better (couple things broken) and the bathroom fan was not working at all...the bathroom smelled a bit like mildew.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 51tracyv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WaterWheel93, Manager at Indian Head Resort, responded to this reviewResponded 22 September 2017

Hi Tracy, Thank you for taking the time to write this review, I have passed these issues along to the dept heads.

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Reviewed 19 August 2017

This was our 2nd stay with Indian Head. The outdoor pool, lake, paddle boats, fishing and live music draw us in. We're told there are hiking paths also but we haven't tried them yet. The facilities need some updating but we noticed some maintenance taken care of since our stay just last year. If they keep up with the updates we'll keep coming back, their amenities can't be beat. Room service (maids and food delivery) were very good and service by the dining staff was great, very friendly. Food is good and prices fair, although we missed the meal plan they had last year. Location is convenient.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Vickie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WaterWheel93, Manager at Indian Head Resort, responded to this reviewResponded 22 September 2017

Thank you Vickie, updates are never ending.

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Reviewed 18 August 2017

This resort was great, friendly staff, Megan was so helpful in making the reservation, she was very patient with me. I wanted to stay a extra day, and she made it happen. She knew the area, and she gave out good info. Restaurant had good meals, we ate there every night, music every night, and fireworks on Thurs, they were awesome!!! the bar needs more help, one bartender was cutting it, alot people were always waiting to be serve, put there are tables in the bar area, people wanted to order food the Colin was just one person, he need help.....But he did good, very friendly.
Grounds were clean & beautiful, the room was clean and bed comfy.. 50" TV my husband loved. Can't wait to go back!!

Room tip: pick a room looing at the lake, beautiful!!!
Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Judy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WaterWheel93, Manager at Indian Head Resort, responded to this reviewResponded 22 September 2017

Thank you for taking the time to make us aware of your experience. You're right Colin is amazing!

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Reviewed 16 August 2017

After several very enjoyable trips to IH as a family over the past several years this was the first trip that we were disappointed in the room and resort quality, cleanliness, and quality of staff. Unfortunately, at this time, we do not plan on returning to IH.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Angela D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WaterWheel93, Manager at Indian Head Resort, responded to this reviewResponded 22 September 2017

Thank you Angela

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Reviewed 15 August 2017

Had a fantastic time. Staff was great. Cabin was so cute and cozy. Fireworks on Sunday night were awesome! The pools and hot tubs were a great way to end a busy day!! We couldn't have asked for a better week!!

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bonnief691
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WaterWheel93, Manager at Indian Head Resort, responded to this reviewResponded 22 September 2017

Thank you Bonnie!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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