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5 - 10 of 410 reviews
Reviewed 14 August 2020

There is no breakfast. The hotel claims that they're not allowed to give food except for fruit during Covid-19. They could have had had wrapped muffins or whatever. The room itself wasn't so bad but some of the guests made me nervous. I actually think they may be housing transients at the time. One night the front desk was also shut down with a sign on the door. That is terrible security. In hindsight, I would have paid the additional $30 or so a night to stay at one of the upper scale chains.

Room tip: Top floor of the west building is supposed to be the newest renovated
Date of stay: July 2020
    • Location
    • Cleanliness
    • Service
Thank thomwatson9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Hallahan, Owner at Anchorage Inns & Suites, responded to this reviewResponded 22 September 2020

Dear Guest,
I am sorry to hear how you feel about our hotel. If there is ever a problem please let us know so that we can make it right for you. Thank you for staying with us. We hope to see you again some day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2020 via mobile

As others have mentioned, a bit of a refresh could be in order. Never the less, our rooms were clean and the beds comfortable. We slept quite well. The indoor pool was a welcome pleasure after a long day of driving. We have no major complaints and would consider staying here again.

Date of stay: October 2019
Trip type: Travelled with family
1  Thank Grizinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchor2019, Manager at Anchorage Inns & Suites, responded to this reviewResponded 21 February 2020

Dear guest,
We would like to thank you for your feedback, I am glad you tried us out and enjoyed your stay here. We would love to have you return in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2019

Stayed here during a vacation with my sister and 2 nieces. Good location to downtown Portsmouth and the staff was friendly and helpful but the room itself needed some work. No sink space in order to place items such as hair brushes, curling irons, etc. - there was barely enough room for soap. No hooks or racks for hanging towels to dry either? Are you kidding me? Very inconvenient.

Date of stay: July 2019
    • Location
    • Rooms
    • Service
Thank StackyMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchor2019, Manager at Anchorage Inns & Suites, responded to this reviewResponded 10 December 2019

Dear Guest,
We are getting ready to make some upgrades to our hotel. We have towel racks and we have hooks on the back of the bathroom doors in every room. I would like to thank you for your feedback and thank you for staying with us. We hope to see you again.

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Reviewed 23 October 2019

It was the 2019 NH and ME Nostolgia Tour for me this past weekend. Having lived in Portsmouth, NH from 1974-1985 and in Exeter, NH from 2011-2018, there were lots of places I wanted to revisit. Though not exactly a "top of the line" choice, the price was right and there was availability for 6 consecutive nights at the Anchorage. The room (357) was large if it had not been for the TWO full sized beds (one Queen or King) would have been perfect). The lack of convenient plugs is pretty typical in older properties - the Anchorage opted for a very old box at a precarious angle beside the mini-regerator: not only unsightly but proably not in compliance with Code. Renovation is currently underway and no effort was made to make make the work effort orderly: a couple of rooms at the side entrance with doors either open or no longer on the higes were filled with furniture and equipment none of which was touched during our 6 nights. The security lock on the side door, was not operating. The last night of our stay, the lower level, visible from the side entrance, was in the midst of a flood. No effort was made by management to post signs indicating work in progress. Past water issues in the hallway next to the pool were apparent from stains on the carpet along with intense heat and humidity there. Carpeting on the third floor didn't match those on other floors rendering a rag-tag look when the elevator opened! Management/Owners REALLY need to come and stay on site a few nights AND read and pay attention to the reviews!

Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
Thank Mariellen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchor2019, Manager at Anchorage Inns & Suites, responded to this reviewResponded 23 October 2019

Dear Guest,
When guest book their rooms we ask what room type that the guest would like. Your room type that you booked was 2 full size beds. We are sorry that there was not enough plugs to fit your needs. I assure you that our rooms are up to code for the safety of all of our guest. Unfortunately we had a fire back in May and Renovations are still going on. Maintenance emergencies happen and is out of our control but maintenance was called in to take care of the problem. We would like to thank you for your feedback. I am sorry your experience was not a good one with us. We thank you for staying with us. We strive for all of our guest to enjoy their stay here with us.
Lisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2019

Its so sad that a once nice hotel has turned into a rundown place that quite frankly is embarrassing. I do not like writing negative reviews, but can't help it with this one. From 2000 to 2012, we stayed at this motel many times. But we were here last year in 2018 and now this year in 2019 and it is definitely rundown and in need of a major remodeling. Everything was dirty, moldy, and worn out. The grout was even missing in our floor tiles over huge areas. I will say that the beds were comfortable and the breakfast bar was still good.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank JeffR15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchor2019, Manager at Anchorage Inns & Suites, responded to this reviewResponded 19 October 2019

We would like to thank you for your feedback. I am sorry your experience was not a good one with us. We strive for all of our guest to enjoy their stay here with us.

Lisa

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