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“Booked with Ramada before but never this”

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Ramada West Atlantic City
Ranked #5 of 15 Hotels in Pleasantville
Reviewed 21 November 2017

Check in was good. Got to room and seemed musty. I sprayed my own Lysol and started the heat to circulate air. Went to my engagement, came back, smelled like someone smoked nearby. Went to bed, pillows bad so tossed and turned. Abruptly woke up with bad headache because cigarette smell really bad. Checked out, did not go to breakfast, reported to front desk, she apologized because it was connected to a smoking room (there was no connecting door). Hotel is dated as well.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with Ramada
Thank 871russellc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaac, General Manager at Ramada West Atlantic City, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. I apologize your stay was anything less than completely satisfying. Most guests find our rooms clean, fresh smelling and comfortable and our staff friendly and helpful. I apologize that we could not meet your expectations.

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7 - 11 of 638 reviews

Reviewed 7 November 2017

Room was spacious and very clean. The staff was very helpful and the price was very reasonable. We enjoyed our stay because it was so close to where we were spending our time.

  • Stayed: October 2017, travelled with family
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    • Location
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Review collected in partnership with Ramada
Thank M6974GEdebbieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaac, General Manager at Ramada West Atlantic City, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. I am happy to hear you found our rooms spacious and very clean. Housekeeping is a priority for us. I am glad our staff was helpful and our price reasonable. Customer service is very important to us, and we try hard to keep our rates reasonable. We are all very happy you enjoyed your stay. We look forward to seeing you again soon.

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Reviewed 30 October 2017

The Ramada is affordable and good service for casinos but it felt very unsafe, I felt like someone would break into my room, at one point the cops were called. I do not think I will stay there again, no security

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank midnad2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaac, General Manager at Ramada West Atlantic City, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. I am glad you found our rates reasonable and our rooms decent. Our property has security cameras and a twenty-four hour front desk. I apologize you felt unsafe. We are a family oriented property and most guests feel safe and comfortable. In any tourist property there are instances when police must be summoned from domestic disputes to guests who party too much and become unruly. These matters exist from small hotels to major Casinos. Safety anywhere is not a guarentee. We are sorry to hear you do not think you would stay with us again.

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Reviewed 26 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank 185debraj
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ramadaac, General Manager at Ramada West Atlantic City, responded to this reviewResponded 2 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank cynthiaf251
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ramadaac, General Manager at Ramada West Atlantic City, responded to this reviewResponded 16 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada West Atlantic City

Address: 8037 Black Horse Pike, Pleasantville, NJ 08232-2854
Phone Number:
Region: United States > New Jersey > Jersey Shore > Pleasantville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 15 Hotels in Pleasantville
Price Range: RM169 - RM461 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada West Atlantic City 2*
Number of rooms: 141
Official Description (provided by the hotel):
Ramada West Atlantic City hotel near Boardwalk Hall is at the doorstep of fantastic, fun-filled activities. Free parking makes it easy to enjoy all the area has to offer. Check in on the news with a free copy of USA Today while you enjoy free hot continental breakfast. Unwind on the sundeck or take a refreshing swim in our outdoor pool. Check email and plan your day with free Wi-Fi Internet access. Our pet-friendly Atlantic City West hotel offers rooms with microwaves and refrigerators. ... more   less 
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Also Known As:
Ramada Atlantic City West Hotel Pleasantville
Atlantic City Ramada

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