I have stayed here a number of times because of the convenient location. The hotel has usually been OK for short business trips. On my latest stay however, two aspects have caused me great disappointment. Number one, none of the 3 elevators was working when I checked in but noone deemed appropriate to notify the guests, so we were several people waiting for about 10 minutes in front of the elevator doors, until we decided to ask the reception what happened. The response was that we could use the emergency exit stairs, which we were forced to climb with our luggage, with no offer for help from the staff... On the following day only one of the elevators seemed to be working so there was again a long waiting time to go up or down... This has apparently been a recurring issue at this place and they should really get it fixed.
Next disappointment was the state of the bathroom: peeling paint on the ceiling, stained marks on the walls, corroded plumbing... Not at all what I would expect from the Westin standards. See the pictures, which speak for themselves...
Also be careful - the hotel originally charged me twice for internet connection; I fortunately got this fixed but it's another of those things which just shouldn't happen - I already find it irritating enough to pay once for such a basic service.More
- Free Parking