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Reviewed 16 November 2012

We were fortunate enough to get a room during Sandy and despite being a crazy chaotic week with all rooms booked, the staff handled it all with professionalism and a smile. I want to especially note the manager, Lynn, who seemed to be everywhere at once. She was extremely helpful to us on a number of occasions during the week. No complaints - while much of the Jersey shore was battered and we lost power for some 4-5 days, at the Westin, we were warm, well fed and comfortable. The hotel was clearly understaffed but they made accommodations like having a buffet in the dining room instead of a full menu. I did not see anyone complaining. Bottom line: if they can do it with all rooms occupied and limited resources, imagine what they can do under normal conditions. Kudos all around.

  • Stayed: October 2012, travelled with family
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2  Thank TeamMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn W, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this reviewResponded 24 November 2012

Hi TeamMan,

It was an honor and our pleasure having you aboard the "Westin Princeton," during Sandy's visit to the Jersey Shore.-Your presence was appreciated TeamMan and we here at the Westin look forward to your next sail with us. Thank you for your positive and delightful posting about services and staff during your voyage and until our next meeting, bon voyage.

Be Well,
Lynn

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Reviewed 15 November 2012

Staff made all the difference. Front desk was excellent. Breakfast was made to order when buffet wouldn't suffice. Room was excellent. Truly felt like a guest at this hotel which I find rare these days. Would recommend to everyone coming to the area and definitely hope to be back.

  • Stayed: November 2012, travelled with family
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2  Thank ijf1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn W, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this reviewResponded 24 November 2012

Hi ijf1010,

Delighted to hear that you enjoyed your stay with us here at the Westin. It was an honor to have you here and our pleasure to provide you with the very best in hospitality. Thank you for your kind words, positive endorsement to others and we look forward to seeing you again at the Princeton Westin.

Be Well,

Lynn

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Reviewed 13 November 2012

We went to parallel 40 in the Westin for a nice date night and were pleasantly surprised by both the restaurant and the service. The calamari was excellent even though the tuna tartare was a little disappointing. The server, Zeest according to our check, was very accommodating and even helped when the entree was salty. Both she and the food made it a successful date night.

  • Stayed: November 2012
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2  Thank Sahmar0906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

There are two items that make or break a hotel for me...
1. A clean room.
2. The Staff.

Both get A+ from me at the Westin! The building seemed like it was a little older, but the guest room and lobby were very well maintained and nicely decorated. The room was clean and crisp and had plenty of space.

The staff was genuinely nice and helpful. The entire front desk staff was wonderful and efficient. The gentleman in the bar that served us dinner provided excellent service. The food was unique and delicious. The bellmen were helpful. The overnight engineer that came up and fixed a broken toilet arrived to repair it before I was even off the phone with the front desk. The banquets staff worked so hard and didn't miss a beat.

EVERYONE and everything was great!

I wouldn't recommend the location for vacationers. Forrestal village was a little strange most of the shops and restaurants looked like they were struggling.

Room Tip: Highly recommend a room with a fountain view!
  • Stayed: October 2012, travelled on business
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2  Thank noahandlaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn W, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this reviewResponded 14 November 2012

Dear noahandlaura,

All of us at the Westin take great pride in having guests like you. Why? Your crisp and direct appraisal of our service and facilities are a telling commentary on both your honesty and your powers of discernment. For this reason, we are deeply thankful for your complimentary remarks about our rooms and the quality of service rendered by our staff. Obviously,the high standards you possess are the goal we strive to achieve. Thank you again and please come back soon.

Be Well,
Lynn

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Reviewed 7 November 2012

When Hurricane Sandy hit we had no place to go. The Westin was wonderful finding a room for our family and help us cope through the storm. The room was wonderful, and the people were very gracious. The hotel was packed with other families looking for a place to stay, the Westin made it like a home away from home.

Room Tip: Pet friendly!
  • Stayed: November 2012, travelled with family
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3  Thank Newstead123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn W, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this reviewResponded 12 November 2012

Dear Newstead123,

Though Sandy posed for all of us a great challenge, our staff found it to be an honor and a privilege to provide you a home away from home during this trying time. It is our goal to make the Westin your home away from home whenever you have the opportunity to stay with us at any time and for whatever reason. We, therefore, want you to know how much we value your stay here and the opportunity to make the Westin a truly satisfying and pleasurable experience. You are always welcome here so please let us know when we can serve you again.

Be Well,
Lynn

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