The service at the front desk was not a good experience. I asked to check in an hour early which rooms were available however, they want a $25 early check in fee. The rooms are available and there is no extra cost to the hotel so what is the extra $25 for other than a money grab. If that's where it ended maybe this would have been a three star review but the second girl who came to the fron dest was nasty and after two or three sentences she ruley turned her back, walked in the back room talking loud about her trying and saying not so nice stuff about me and my son. I informed the front desk manager Ashley what she did and it was rude and she just said, I know. Not, I'll address it or you are right it was unacceptable. Ashley was back there and heard her associate being rude and intentionally being loud when she was being rude so we can hear. First and last time we stay here. I worked for the Hilton brand for 12 years and informed them that and I never seem our front desk employees work that way.