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Reviews (363)
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All reviewshorse showcomplimentary breakfastbusiness staybreakfast stafffresh fruitvisiting familystaff was very friendly and helpfuleasy accesslobby areaexcellent stayfitness centerhotel staffgreat place to staynew jerseynext morningfront desk staffwawa
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17 - 22 of 363 reviews
Reviewed 23 October 2017

Homey atmosphere and staff was great! Stayed here for a wedding at Rode's Barn. Staff was helpful, funny and friendly. Breakfast was very good and very clean area. Perfect location--close to Wawa too!

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Hampton
Thank 344bernadettey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana G, Director of Sales at Hampton Inn Philadelphia/Bridgeport, responded to this reviewResponded 24 October 2017

Thank you for taking the time to tell us about your experience at Hampton Inn Philadelphia Bridgeport. Please know that your feedback is extremely valuable to us. An excellent guest experience is something our team takes pride in, so I'm pleased to hear we exceeded your expectations.
We look forward to the opportunity to serve you again in the future.
Again, thank you for choosing Hampton Inn Philadelphia Bridgeport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

We stayed here because rooms were reserved as part of wedding party. We were disappointed in the staff attitudes from the initial registration process to the grumpy beeakfast attendee to the unconcerned check out employee. The carpet was diry, room outdated and small. We reserved a king handicapped- were given a double bed and told all handicapped rooms are double beds. Handicapped room comprised of standard tub and toilet- most Hampton's have a walk in shower and higher toilet. The breakfast was good with the exception of the hovering, scowling attendee- we tried to make small talk with her which she didn't even respond to. It was all in all an odd experience, nothing like our typical Hampton stay elsewhere. I would not recommend this one.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank Kathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana G, Director of Sales at Hampton Inn Philadelphia/Bridgeport, responded to this reviewResponded 24 October 2017

I wanted to take a moment and sincerely apologize for your recent experience - that is certainly not the type of comments we like to hear in reference to our hotel. I have taken the liberty of sharing your comments with our entire staff so they can see what not paying attention to details can cause for a guest that we truly wanted to provide a great experience. We must communicate effectively, pay attention to the details, and anticipate our guests’ needs in order to reach our mission of creating a great experience for each and every guest that walks through our doors. Thank you for your feedback.
Sincerely,
Dana Gilliam
Director of Sales

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Reviewed 13 October 2017

the rooms were clean, the staff was friendly and breakfast was awesome! whenever I book my trips with the hampton inns for my family vacations i never have to worry! thank you for the great service hampton inn!

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Hampton
Thank 421lisettea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana G, Director of Sales at Hampton Inn Philadelphia/Bridgeport, responded to this reviewResponded 16 October 2017

Dear 421lisettea,
Thank you for your wonderful review on the Hampton Inn Philadelphia Bridgeport. We appreciate you taking the time to give us feedback. We are thrilled to hear that you enjoyed your stay with us. Thank you for the great accolades in reagrds to our clean rooms, frienbdly staff and awesome breakfast. We look forward to accommodating you again soon! Thank you

Sincerely,
Dana Gilliam
Director of Sales

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Reviewed 10 October 2017

Room had a terrible chemical/mildew smell. Lobby and hallway was full of screaming children, running through the hotel and shrieking while parents partied and ignored the bad behavior. Hotel staff could not get control of the situation.

  • Stayed: October 2017, travelled solo
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Review collected in partnership with Hampton
Thank A4817TQdeborahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana G, Director of Sales at Hampton Inn Philadelphia/Bridgeport, responded to this reviewResponded 11 October 2017

Thank you for choosing Hampton Inn Philadelphia Bridgeport and for taking the time to provide feedback about your experience at.
I would like to start by apologizing to you for the inconveniences you faced during your stay. I appreciate you letting us know and I will be researching the information from your experience.
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

Sincerely,
Dana Gilliam
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Stopped here as a Hilton honors member and found out their prices are not very good for members, seniors, or government employees. Six miles down the road is a Hampton inn for 1/3 the price. Breakfast was uninspiring and the hotel was a little on the dirty side. Will not repeat.

Room Tip: north rooms are a little quieter, 4th floor may be best?
  • Stayed: September 2017, travelled solo
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Thank krfoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana G, Director of Sales at Hampton Inn Philadelphia/Bridgeport, responded to this reviewResponded 22 September 2017

Thank you for being a Hilton Honors member and for leaving us a feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to Breakfast, price and cleanliness. Please accept our sincere apologies for any discomfort it may have caused you. We take all reviews very seriously and your feedback will help us improve for your next visit.
We value you as Hilton Honors Member and hope you will continue to choose Hampton Inn for your future travel needs.

Sincerely,
Dana Gilliam
Director of Sales

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