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Jaiden
Toms River, New Jersey

Nice Front Desk Staff, nice hotel

5.0 of 5 bubblesReviewed 23 Jul 2020
The hotel is very nice. very nice front desk staff. clean rooms and bathrooms. the pool was closed due to COVID which is understandable. Bed is so comfortable and the rooms are very quiet. Would recommend to anyone coming to toms river!
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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      Reviews (243)
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      9 - 14 of 243 reviews
      Reviewed 31 October 2019

      I stayed at this hotel while traveling in for business reasons in the area. At first it was fine, room was ok, chairs were stained and gross but I see this in hotels. Bed was clean.

      My rating comes from the desk staff upon checkout. They were not very nice and refused to give me an invoice for my stay. They shunned 3RD party booking and made me feel like I did something wrong. Will not be staying with the brand again.

      Date of stay: October 2019
      • Trip type: Travelled on business
        • Location
        • Rooms
        • Service
      Thank Tory D
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Patricia B, General Manager at Comfort Inn Toms River, responded to this reviewResponded 1 November 2019

      Unfortunately we do not give you receipts from any 3rd party sites. That is something you must get yourself from whomever you booked through.
      And you are correct, we have a bad taste in our mouths due to dealing with these off brand sites. Very often the reservations are filled with mistakes.
      I am sorry that you were so sensitive to my comment, I guess I've learned to let comments just roll off my back and and ignore them.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 29 October 2019

      The breakfast here was ok. The bacon wasn't very tasty and the bagels were bland. If you're cool with yogurt, cereal, and oatmeal type options you'll be fine. The coffee is awful. The rooms had wallpaper that was peeling off the walls but they still have an ok appearance and I like saving money so not a big deal. The pool and hot tub area could use repainting. The workout room should just be shut down. There was a leaking pipe and it was splashing all the electric workout equipment. Awful coffee and tea available in the breakfast room all day. The staff was friendly and there were cookies available one evening in the lobby. The beds were comfy with plenty of pillows. There was a mini fridge in the room but no microwave. Overall I would stay here again to save $30 or so a night because I'm not super picky.

      Date of stay: October 2019
      Thank travelbuggy2004
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Patricia B, General Manager at Comfort Inn Toms River, responded to this reviewResponded 30 October 2019

      Dear not super picky,
      Breakfast is free and if it didn't satisfy you there is a cute diner a block away.
      You could do a lot worse.
      But please come again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 7 October 2019

      Stayed here 2 nights & never got housekeeping. After we complained to the front desk twice we were told the "Do not disturb' sign was on the door. It was once for 20 minutes in the AM. The front desk said they only come by once per day to clean rooms & don't come back. Asked to have manager contact us for a discount & of course they never did. It seems like there is not a manager on site very much. Breakfast was OK. Indoor pool very small. Thought a chain that was around so long would provide better service.

      Date of stay: August 2019
        • Value
        • Rooms
        • Service
      Thank Jersey9999
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Patricia B, General Manager at Comfort Inn Toms River, responded to this reviewResponded 9 October 2019

      Dear Jersey,
      I do not give discounts for rooms not serviced. If housekeeping indicated that the DO Not Disturb sign was on the door we question them . They are there to work and not ignore their duties.
      I am so sorry that you were not happy.....maybe the next time will be better.
      God bless you.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 3 October 2019

      Our 2018 and 2019 visit was wonderful ! Staff, food front desk and of course Pat Brecka was a great host.
      Many Kudos to her!!! We have been here a few other years also. blessings on a very good vacation choice!!!

      Date of stay: September 2019
      Thank progo123
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Patricia B, General Manager at Comfort Inn Toms River, responded to this reviewResponded 4 October 2019

      Many thanks for your gracious words.
      We hope you keep returning and as always we will do our best to accommodate your wishes and needs.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 September 2019 via mobile

      We stayed mid week at this hotel for one night. My kids liked this hotel because it is clean and has comfortable beds.
      Only complaint is that breakfast runs out so you must get up early. So we ate a a diner down the road. Also, the reception desk is not as friendly as some other Comfort Inns I have stayed at. My kids noticed that there was never a friendly greeting when entering or leaving the hotel. However, the person who checked us in was very friendly.
      I would recommend this hotel especially midweek because the ride to the beach is short and it is a reasonable price during the height of summer.

      Date of stay: August 2019
      Trip type: Travelled with family
      Thank Donna L
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Pat B, General Manager at Comfort Inn Toms River, responded to this reviewResponded 5 September 2019

      Weekday breakfast hours are 6am to 9:30am whereas weekends are 6am to 10am.


      We do not run out of food.. In the key packet we provide to you there is a written explanation as to this

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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